Wayfair is hiring a

Director of Competitive Intelligence

Boston, United States

We are seeking an entrepreneurial leader to run our competitive intelligence organization.  This role’s mission is to use data to illustrate the competitive landscape across the spectrum including: selection, velocity, price, merchandising, customer satisfaction and site functionality.  The responsibility includes end-to-end ownership of competitive intelligence department: strategy for acquiring the data, solution and roadmap design, implementation management, and analysis and recommendations from the data.  The candidate will lead an operational team, an analytic/data science function and an engineering roadmap.  The ideal candidate will have an MBA from a top tier school and experience working in a top tier consulting firm or equivalent.  Additionally, the candidate must be highly flexible with the ability to quickly as the Wayfair business and competitive landscape continues to evolve.


  • Process-oriented with strong analytical and communication skills
  • Very comfortable with implementing new technology
  • Proven track record of taking ownership and driving results
  • Strong project management skills with ability to get things done
  • Ability to think strategically and tactically within a dynamic, fast-paced organization
  • Extremely collaborative and effective in a cross-functional environment
  • Consulting experience or operational leadership responsibility preferred.
  • Evidence of “scrappy startup execution” and how to ‘get it done’ attitude no matter what when time is tight and stakes are high.
  • Ability to manage through ambiguity, stress, adversity and conflict to establish focus and deliver against business goals

Profiles that may be especially well-suited for this role:

  • 7+ years of post-MBA top-tier consulting for a top-tier firm
  • Innovative leader in supply chain or logistics who is looking for an opportunity lead transformation
  • 7+ years of top tier professional or financial services (e.g., investment banking / hedge fund) experience combined with very clear experience as an operator who delivers daily results directly with a team
  • Experience leading large cross functional teams


About Wayfair:

Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an unparalleled selection of more than seven million home items from 7,000 suppliers, Wayfair helps people find the perfect product at the right price. Our unparalleled selection and superior customer service coupled with the convenience of online shopping, makes it easier than ever before to find exactly what you want for your home. The Wayfair family of brands includes:

  • com, an online destination for all things home
  • Joss & Main, where beautiful style meets irresitible savings 
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair is headquartered in Boston, Massachusetts, and employs nearly 3,000 people across its eight global locations of Boston, New York, Ogden & Orem, Utah, Hebron, Kentucky, Galway, Ireland, London and Berlin.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.


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