Wayfair is hiring a

General Manager - Supplier Integration

Boston, United States

Our team works with over 7000 suppliers to provide a world-class fulfillment experience for our customers.  We are looking for an innovative, experienced leader to transform our communication with suppliers and enable our next multiples of growth.  This leader will be responsible for setting the vision and leading the development and execution of supplier integration across all Wayfair brands.  This is a role for someone who is able to think big & create a vision, but has exceptional tactical skills to drive day-to-day implementation.

Streamlined and automated data integration with our suppliers is crucial to our success.  Our network of suppliers is vast and spans the full spectrum of technological sophistication.  We rely on the fast, automated exchange of information such as inventory levels, orders, tracking information as the foundation of our business. As we grow, we need to be ahead of the curve in identifying opportunities, designing solutions, and implementing change with our suppliers and internally.  As Director, you will lead a team of 25+ people to create and execute a vision that will enable Wayfair and our suppliers to scale together.  You will be a key member of the Wayfair Operations leadership team and lead the charge on new endeavors including creating scalable solutions that take us deeper into the supply chains of our suppliers.

Reporting to the VP of Supplier Operations & International Operations, the ideal candidate has senior leadership experience and a proven track record in high-profile, high-pace industries such as e-commerce, technology, industry and/or management consulting. This is an ideal opportunity for an entrepreneurial, focused, and ambitious professional who has a passion for using technology to drive transformational change and is interested in joining a high growth opportunity as a business leader.


  • Set vision, direction and strategy for Wayfair’s supplier integration.
  • Manage a team of 25+ associates and project managers with an eye toward developing a strong, high performing team.
  • Deliver results on a robust set of KPIs including inventory coverage & accuracy, automated communication on purchase orders, and enabling suppliers to scale with our growth.
  • Drive supply-chain trade-offs and work with internal teams on operations, fulfillment, and logistics to ensure consumer experience is in line with brand promise
  • Across responsibilities:
    • Collaborate with key cross-functional senior stakeholders
    • Lead process improvement discussions across the organization
    • Maintain an extremely high bar and develop a high performance culture
    • Take risks and move quickly


Desired Skills and Experience:

  • MBA from top tier school or equivalent experience
  • 5+ years of top-tier management consulting experience with multiple promotions and/or experience leading a successful venture of comparable scale
  • Heavily quantitative – able to dive into large data sets, create insights that drive action
  • Passion for technology
  • Articulate, persuasive communicator with strong negotiating skills
  • Goal oriented, entrepreneurial self-starter who thrives in a startup atmosphere
  • Savvy, quick thinking and comfortable in a dynamic, fast-moving environment
  • Effective manager and team motivator with experience managing 2 or more direct reports
  • Process focused, with a tireless focus on quality output
  • Demonstrated success in a directly relevant role

About Wayfair:

Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an unparalleled selection of more than seven million home items from 7,000 suppliers, Wayfair helps people find the perfect product at the right price. Our unparalleled selection and superior customer service coupled with the convenience of online shopping, makes it easier than ever before to find exactly what you want for your home. The Wayfair family of brands includes:

  • com, an online destination for all things home
  • Joss & Main, where beautiful style meets irresistible savings 
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair is headquartered in Boston, Massachusetts, and employs nearly 3,000 people across its eight global locations of Boston, New York, Ogden & Orem, Utah, Hebron, Kentucky, Galway, Ireland, London and Berlin.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.



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