Postmates is hiring a

Director of Product, Consumer

San Francisco, United States

Postmates is the remote control to your city—get  any product from any merchant delivered on-demand. We're building the on-demand delivery infrastructure for every major city in the world.

As the Director of Product, Consumer, you will own Postmates' core consumer experience, defining and executing the roadmap that connects our customers to the products and local merchants they love. You'll build innovative and addictive experiences that set the new standard for digital commerce and transform the way goods are purchased and transported.  

RESPONSIBILITIES

  • Build the best digital commerce experience for consumers, period
  • Launch new products, categories, and experiences that help people find products they'll love and get them delivered quickly, cheaply and reliably
  • Scale Postmates into a globally-recognized brand
  • Collaborate with business leaders to make large-scale decisions that impact tens of thousands of Postmates, thousands of partners, and the millions of customers they serve
  • Build and manage a team that will help you realize your vision
  • Deliver results by setting ambitious goals, defining priorities, and improving processes that align PMs, engineers, and operations across your team and the organization

REQUIREMENTS

  • 6+ years of product experience, 2+ years at the director level
  • Bonus points if you're an entrepreneur or former founder
  • Proven track record of building innovative customer experience
  • Detail-obsessed—you know every corner of your product, every metric that matters, and know your customers better than anyone else
  • Passion for reinventing commerce—you lie awake at night dreaming of better ways to shop
  • Great product intuition—you have a creative mind, great taste, and a strong instinct for what people want or need
  • Analytical thinking—you use the right data to create pragmatic and effective solutions  
  • Leadership—you motivate your teammates to build amazing products and you’re great at making tough decisions in a sea of ambiguity
  • Superb communication—you have excellent written and verbal communication skills. You make complex ideas understandable and craft specs that are easy for multiple audiences to consume

BENEFITS

  • Competitive salary and generous stock option plan (stay aligned with the long term value you create)
  • Medical, dental and vision insurance 
  • Whatever computer, monitor, standing desk, keyboard mouse you need
  • Tasty, healthy lunches
  • Free Postmates Plus Unlimited subscription
  • Snack-filled kitchen (mostly healthy, but very tasty)
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)
  • Killer office in San Francisco close to mass transit

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