ShopKeep is hiring a

Data Analyst

About Us

Born out of frustration with the traditional cash register business, Shopkeep was designed by a retailer with a noble aim: to rescue independent business owners from the nightmare of archaic point of sale systems and to replace them with something beautiful, simple, and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys, so we kept doing it.

Today, our mission is simple: empower independent business owners to dream big and fight smart. We’re doing this by disrupting the industry through our cloud-based architecture, amazing customer care, and intuitive software that delivers the data small business owners need to run smarter businesses.

At Shopkeep, we’ve been successful because of our awesome team that believes small businesses make up the heart of their communities. If you want to defend the independent spirit of “Main Street,” you’ve come to the right place.

About This Role

We have terabytes of data and want you to put it to use. You’ll work with us on the Data Science team to help others throughout the company get the most out of their data. A typical day could include taking a meeting with Customer Care about tracking agent productivity followed by running down a bug with Product’s event analytics models in the afternoon. In this role you’ll be wearing different hats, so you should be comfortable jumping in and out of projects.  

What You’ll Do

  • Respond: All of our teams are hungry for insights. You’ll sit down with stakeholders and field abstract requests. This may be as simple as pointing someone to the answer, teaching them how to fish, or ticketing a large project for later.
  • Clarify: We’ve done quite a bit of modeling so far. Over time you’ll know these constructs backwards and forwards, and you’ll feel ownership.
  • Build: We have a big warehouse of tables ranging from Google AdWords to Zuora billing. You’ll model new constructs and improve existing ones.
  • Share: As someone who works with different teams, you’ll have some unique insights. You’ll form narratives that make us all smarter.

What We’d Like to See

  • SQL
  • Data visualization
  • Ability to juggle multiple projects
  • Communications skills, especially of technical concepts to non-technical business leaders
  • Attention to detail
  • Experience automating workflows or building webpages

Regardless of experience level, you need to be hungry to learn.

Bonus Points For

  • Data visualization / exploration tools, especially Looker
  • AWS ecosystem
  • Git
  • Python or Javascript

Our Offer

  • Competitive salary and equity
  • Opportunity to focus and work on the problems that most interest you
  • Career growth
  • Benefits package with subsidized health, dental, and vision plans
  • NYC startup perks like catered lunch, bagels, yoga, meditation, beer and cold brew on tap, hackathons

Application

If you are interested, please send a thoughtful cover letter and resume to recruiting@shopkeep.com to give us an idea of who you are. The role is for our HQ in Midtown Manhattan, New York City. Shopkeep is an equal opportunity employer.

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