Pivotal Software is hiring an

Intern Business Operations Analyst

Toronto, Canada

Business Operations Analyst Co-Op

Accounting/Finance | Toronto, Ontario

Pivotal, the company at the intersection of big data, PaaS, and agile development, helps companies transform into great software companies. Pivotal offers a modern approach to technology that organizations need to thrive in a new era of business innovation. Our solutions intersect cloud, big data and agile development, creating a framework that increases data leverage, accelerates application delivery, and decreases costs, while providing enterprises the speed and scale they need to compete. 

The Pivotal team located in Toronto is seeking an Business Operations Analyst Intern to join our Finance Operations team. This role will be responsible for working closely with Business Operations Analyst's Delivery Managers in our Professional Services Business to ensure proper record and billing of reimbursable Travel and Expense (T&E), as well as, other ad hoc financial operations responsibilities as required.


  • Business Ops Analyst Intern is responsible for entering, maintaining and billing out reimbursable T&E to customers in accordance with customer policies and legal documents
  • Responsible for correct T&E budget set-up and burn for projects in internal time-tracking and billing tool (OpenAir)
  • Providing weekly and monthly reporting on reimbursed T&E, outlining potential gaps and assisting Delivery Manager’s/Office Directors with making data driven business decisions
  • Liaising with multiple departments leads (Travel, Relocation, Project Operations, Finance Operations, and Delivery Managers) to support and improve T&E processes.
  • Responsible for helping drive resolution of client queries/other departments/divisions within Professional Services


  • Ability to liaise with multiple divisions and departments
  • Analytical ability, problem solving skills, cross-functional skills, organizational skills
  • Ability to multitask while demonstrating a sense of urgency, while maintaining an appropriate level of detail
  • Proactive and motivated self-starter
  • Experience with OpenAir is an asset


  • Current enrollment in Finance/Business degree program at University or College
  • Strong written communication skills
  • Proficient with MS Office applications, most notably Excel

In this role you will be working within a highly collaborative team and will directly report to a Sr. Business Ops Analyst and result in frequent interactions with other key members of the Professional Services team and business. The ideal candidate exhibits a high attention to detail, excellent data entry skills, teamwork, motivation and an upbeat attitude.

EQUAL EMPLOYMENT OPPORTUNITY GPVTL Canada In (“Pivotal”) is an equal opportunity employer who recognizes the value of every individual in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. Pivotal believes equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

ACCESSIBILITY FOR APPLICANTS WITH DISABILITIES Pivotal is committed to working with and providing reasonable accommodation to individuals with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Pivotal will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If you would like to request a reasonable accommodation, please email AskHR@pivotal.io; ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).  

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