Tinder is hiring a

Trust & Safety Analyst

Los Angeles, United States

Tinder brings people together. With tens of millions of users and a presence in every country on earth, our reach is expansive—and rapidly growing. Your work here can change the world. Our Trust & Safety team is dedicated to protecting our user base. We are looking for a Trust & Safety Analyst to help us investigate abuse, TOS violations, and keep our users around the world safe. Positivity and attention to detail are a must. If you are a team player with a passion for problem solving, we want to hear from you.

In this role you will: 

  • Protect our ecosystem, prevent fraudulent activity, enforce our TOS, and help improve the Tinder experience
  • Review and investigate reports of potential violations of Tinder’s policies and handle escalated emails
  • Participate in creating and refining Tinder user policies
  • Work closely with the rest of the community team, PR, and Legal
  • PLEASE NOTE: this position requires a full work day on the weekend, in exchange for a day off during the week

We're looking for:

  • Minimum of 1+ years in a similar role
  • Basic knowledge of Zendesk
  • Ability to understand and summarize complex cases quickly
  • Superior analytical skills and excellent judgement
  • Ability to multitask, keep up with large volumes of emails in a fast-paced environment
  • Superior time management and prioritization skills
  • Quick learner
  • Team player
  • Tech savvy
  • Extreme attention to details
  • Passion for helping people
  • Ability to use critical thinking and logic to isolate and resolve issues
  • Bachelor degree or higher
As part of our team, youll enjoy:
  • The hustle of a startup with the impact of a global business
  • Tremendous opportunity to solve some of the industry’s most exciting problems
  • Working with an extraordinary team of smart, creative, fun and highly motivated people
  • Comprehensive health coverage, competitive salary, 401(k) match and meaningful equity
  • Unlimited vacation and flexible working hours
  • Daily catered lunches, endless supply of refreshments, basketball court, fitness classes and social events
  • Modern, uplifting work environment in an ideal location

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