Instructure was founded to define, develop, and deploy superior, easy-to-use software. (And that’s what we did / do / will keep on doing.) We are dedicated to the fight against iffy, mothbally, shoddy software. We make better, more usable tools for teaching and learning (you know, stuff people will actually use). A better connected and more open edtech ecosystem. And more effective ways for everyone everywhere to access education, make discoveries, share knowledge, be inspired, and do big things. We accomplish all this by giving smart, creative, passionate people opportunities to create awesome. So here’s your opportunity.
We are looking for an experienced Customer Success Manager to work with our K12 clients to report directly into our Manager of Account Relations. This position will focus specifically on supporting our customers who have implemented Canvas and provide exceptional customer service to maintain strong relationships.
The Customer Success Manager will participate in efforts to help grow the account and increase the market presence of Instructure. The main focus of this position is to manage existing accounts and position Instructure to capture additional market share through a solutions oriented approach.