TaskUs is hiring a

Global VP- Human Resources

Santa Monica, United States

Through brilliant people, innovative technology and operational excellence, TaskUs is the rocket fuel behind some of the soaring successes our clients have experienced!

 

The Vice President, Human Resources position is located in Santa Monica, CA. This role is responsible for leading the Human Resources function for TaskUs globally.  Our culture and our people are at the core of our strategy, and the future growth and health of our company rests on our ability to attract and retain the very best talent in the industry.  In order to maximize eNPS (employee Net Promoter Score), the leader of HR must utilize innovative techniques to recruit our future teammates and leaders, deploy systems and processes that create a positive employee experience while adequately protecting the organization, implement world class training capabilities for our teammates and our next generation of leaders, and create a fair and transparent performance management system that rewards people who exceed expectations.

 

We believe that this role is “career defining” for the selected, motivated candidate. If you’re ready to soar, contact us today!

 

Responsibilities (including, but not limited to):

 

  • Lead the Global HR Function in a manner that produces a positive Return on Investment
  • Build a team of “A Players” to design, develop, deploy, and deliver the HR Strategic Initiatives
  • Develop internal HR capabilities to continue to build, enhance and sustain the very best culture in the industry
  • Work with the IT and PMO teams to implement the Oracle HCM system globally, deploy innovative self-service tools, and build paperless HR processes and systems that support our “mobile first” workforce.
  • Work with IT and each regional operational leader to implement Interviewed (ATS) and ADP Payroll at the launch of each new geography.
  • Develop minimal viable compliance kit for new geographies as applicable to local laws in partnership with regional leader.
  • Leverage regional best practices from the HR teams globally to recruit the best suited highly motivated employees at the lowest cost.
  • Create world-class training capabilities to prepare our teammates to exceed client expectations and develop those individual contributors into great leaders.
  • Optimize our performance management systems and processes.
  • Provide the best employee benefits at an optimal cost to the organization that translate globally.
  • Promote TaskUs as a Great Place To Work
  • Develop holistic employer brand strategy and plan for execution in each region.
  • Overhaul employee appraisal and promotion process and provide recommendation for metric based system.
  • Develop global compensation strategy.
  • Provide centralized leadership and guidance to each regional HR report.

Qualifications:

 

  • 10-15+ years of prior Human Resources Practice and Technology exposure
  • HR certifications preferred (SPHR, SHRM-SCP)
  • Must be willing to travel 50% of the time internationally and domestically
  • Be the living representative of our core values and understand the value of a great culture
  • Proven experience in developing policies that are employee centric and challenge the status quo
  • Successful track record of managing a high volume recruitment machine
  • Experience in developing competencies up and down the organization
  • Critical negotiation skills to provide the best overall benefits at the lowest cost
  • Past experience creating succession plans from scratch, preferably for an executive team.
  • Excellent communication skills, both externally and internally
  • Innovative and entrepreneurial mindset
  • Passion to learn and willingness to teach
  • Self-awareness
  • Demonstrate a bias for action and delivering results

 

About TaskUs

 

TaskUs is the leading global outsourcing company that provides exceptional back office support and customer care solutions for some of the world’s most notable brands and disruptive companies. We embrace a culture that fosters a best-in-class employee experience. With a unique focus on transformational growth, we provide the people, process and technology needed to deliver operational excellence, scale support systems and increase our partners’ bottom lines.

 

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past four years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.

 

With laundry, wellness, cellphone and home internet reimbursements, flexible working hours, mindfulness meditation lessons, an environment of total transparency, and a relentless focus on experimentation, we're quickly becoming one of the most sought after companies to work for in Los Angeles - it’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal.

 

If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works. To learn more about TaskUs’ career offerings and to apply, please visit www.taskus.com/hq-careers/.

 

TaskUs, Inc. is an equal opportunity employer.

 

 

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