VROOM is hiring an

A/P Clerk

Stafford, United States

Vroom.com is a venture-backed, fast-growing start-up focused on revolutionizing the car buying experience. Bypassing the salesman and the dealership all together, we are disrupting the auto industry by taking the sale, trade and purchasing process entirely online. We are a dynamic, high-octane culture and are looking for professionals who can raise the bar in a fun, loose, start-up environment. You will be collaborating with a group of highly skilled and driven individuals who thrive on taming the unknown and charging past the traditional.

Seeking an A/P clerk on our ancillary products team. Responsibilities include:

  • Organize contracts from Finance; verify terms, customer signature, cost, contract number, etc. Note discrepancies for team to distribute when making the remit transaction
  • Reconcile contracts, research outstanding liabilities, and track down missing contracts to complete batches
  • Group invoiced transactions and research the sales records of those not invoiced
  • Remit payable liability to outside vendors
  • Cancel products when a customer sells their car or wishes to cancel; Collect required documents from lender or customer, submit for cancellation, and file / wait for refund; Scan supporting documents to attach to refund transaction, collect appropriate signatures and approvals from supervisor, and pay refund to lender or customer
  • Educate customers on their basic coverage, provide cancellation instructions, and team with other departments to address customer issues or concerns, as necessary
  • Assist in month-end close, temp claims, gap claims, audits, and other special projects as assigned