NextEV is hiring an

A/V Systems Administrator

San Jose, United States
Full-Time

Purpose of the Role:

The A/V Systems Administrator for NEXTEV USA, Inc. in SJ is responsible for facilitating all aspects of A/V in our SJ office and to some extent, beyond, including global all hands meetings, teleconferencing for a global first and mobile first company. S/he will improve, define, and assist implementation of any A/V services and assets and bridge communication amongst external and internal stakeholders and service providers to ensure effective execution. Areas of ownership will include telepresence infrastructure, video/web streaming, and video signage systems. S/he must be hands-on and be able to train end users and other IT team members concisely. Often working in concert with international counterparts, this opportunity requires a team player who understands their responsibility/impact on projects with global implications. Play a large part in coordinating A/V contractors/consultants and maintenance contracts, driving standardization and keep current on A/V technologies and trends.
 
Key Responsibilities

·           Maintain and manage of A/V equipment and ensuring high availability of these services for NEXTEV employees
·           Managing continual upgrade process and uptimes for all relevant infrastructure.
·           Demonstrable experience with a majority of the following: Extron, Crestron, Cisco TP/VoIP/UCM/WebEX, Tandberg, Polycom, PGI/Globalmeet, Zoom, BlueJeans, Oblong Mezzanine, RealTalk, Skype, etc.,
·           Knowledge: TCP/IP, UDP, Multicast, SIP, VoIP, H.323, QoS
·           Report out and communicate status/issues, SLAs, performance, incident responses with various stakeholders in a timely manner.
·           Researches industry trends, products, equipment, etc., for the purpose of recommending upgrades
·           Able to identify A/V performance issues and subsequently resolve
·           Optimizes and improves A/V environment, ensuring system performance meets business requirements
·           Possible Travel to EU and APAC
·           Ensuring live event and key meetings have seamless A/V experiences.
·           Demonstrable understanding of A/V connectors, speakers, microphones, mixers, etc.,
 
Preferred Qualifications

·           Bachelor’s degree or equivalent work experience
·           5-10 years’ experience in audio visual integration
·           Excellent written and verbal communication skills in English
·           Experience with global collaboration, specifically with APAC and/or EU entities
·           Fundamental IT Skills (Mac/Windows Versatility)
·           Good time management skills
·           Proven documentation skills, including creation and interpretation of floor plans, layouts, etc.,
·           Demonstrated A/V Design Principle standards (diagramming, layouts, etc.,)
·           Highly detail-oriented
·           Self-motivated and able to work collaboratively and independently
·           Ability to work in a fluid/fast-paced environment with constant change
·           CTS credentials preferred
ü  Ability to demonstrate a methodical and effective approach to projects and deadlines
ü  Terminating and testing of A/V cables (soldering if needed)
 
Physical Demands and Work Environment

ü  While performing the duties of this job, the employee is regularly required to use the computer and communicate with coworkers in an office environment
ü  Flexibility for scheduling when global timelines need to be met is crucial
 

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