Purpose of the Role:
The A/V Systems Administrator for NEXTEV USA, Inc. in SJ is responsible for facilitating all aspects of A/V in our SJ office and to some extent, beyond, including global all hands meetings, teleconferencing for a global first and mobile first company. S/he will improve, define, and assist implementation of any A/V services and assets and bridge communication amongst external and internal stakeholders and service providers to ensure effective execution. Areas of ownership will include telepresence infrastructure, video/web streaming, and video signage systems. S/he must be hands-on and be able to train end users and other IT team members concisely. Often working in concert with international counterparts, this opportunity requires a team player who understands their responsibility/impact on projects with global implications. Play a large part in coordinating A/V contractors/consultants and maintenance contracts, driving standardization and keep current on A/V technologies and trends.
· Maintain and manage of A/V equipment and ensuring high availability of these services for NEXTEV employees
· Managing continual upgrade process and uptimes for all relevant infrastructure.
· Demonstrable experience with a majority of the following: Extron, Crestron, Cisco TP/VoIP/UCM/WebEX, Tandberg, Polycom, PGI/Globalmeet, Zoom, BlueJeans, Oblong Mezzanine, RealTalk, Skype, etc.,
· Knowledge: TCP/IP, UDP, Multicast, SIP, VoIP, H.323, QoS
· Report out and communicate status/issues, SLAs, performance, incident responses with various stakeholders in a timely manner.
· Researches industry trends, products, equipment, etc., for the purpose of recommending upgrades
· Able to identify A/V performance issues and subsequently resolve
· Optimizes and improves A/V environment, ensuring system performance meets business requirements
· Possible Travel to EU and APAC
· Ensuring live event and key meetings have seamless A/V experiences.
· Demonstrable understanding of A/V connectors, speakers, microphones, mixers, etc.,
· Bachelor’s degree or equivalent work experience
· 5-10 years’ experience in audio visual integration
· Excellent written and verbal communication skills in English
· Experience with global collaboration, specifically with APAC and/or EU entities
· Fundamental IT Skills (Mac/Windows Versatility)
· Good time management skills
· Proven documentation skills, including creation and interpretation of floor plans, layouts, etc.,
· Demonstrated A/V Design Principle standards (diagramming, layouts, etc.,)
· Highly detail-oriented
· Self-motivated and able to work collaboratively and independently
· Ability to work in a fluid/fast-paced environment with constant change
· CTS credentials preferred
ü Ability to demonstrate a methodical and effective approach to projects and deadlines
ü Terminating and testing of A/V cables (soldering if needed)
Physical Demands and Work Environment
ü While performing the duties of this job, the employee is regularly required to use the computer and communicate with coworkers in an office environment
ü Flexibility for scheduling when global timelines need to be met is crucial
This job has been filled or removed by NextEV.
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