Deliveroo is hiring an

Account Executive

London, United Kingdom

Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.

We work with hundreds of the UK's best loved restaurants, including names like GBK, Nando's, wagamama and Byron as well as many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms. The primary role of the Account Executive is to liaise between Deliveroo and our restaurant partners as well as providing support to our Account Managers.

Your role will include:

 Managing and building the relationship between Deliveroo and restaurants

 Working closely with a team of Account Managers in order to ensure restaurant partners are satisfied with Deliveroo service

 Liaising with customer service and restaurants to ensure complaints are passed on and handled quickly

 Performing analytics on Deliveroo orders

 Figuring out ways to increase revenues from a pool of existing accounts

 Assisting with restaurant reporting

 Managing incoming queries from restaurant partners to ensure they are supported, escalating to the Account Manager as appropriate