Specialized is hiring an

Account Manager - Custom Division

Morgan Hill, United States

A team player with a service leader mentality….



Are you someone who thrives working with a close team?  Do you feel successful when you can deliver a great customer experience and build a relationship?  Do you enjoy a dynamic environment where you are empowered to be a catalyst for change and make a real difference to the business? If you were able to answer “yes” to these questions, we want to talk to you!



  • Works to manage all incoming leads and create opportunities in a timely and effective way to prioritize and maximize sales
  • Works to track and deliver sales results that meet and exceed sales goals set forth with the team
  • Works with customer to efficiently and thoroughly capture each order request in detail to support full process success
  • Works with our team to constantly improve the way in which we work together to drive positive change
  • Works seamlessly with Graphic Team to help meet and exceed customer expectations on our custom prints
  • Works in conjunction with production team to understand lead times and all details needed to fulfill orders on time with excellence



  • Team Player who brings positive team attitude to the way in which we work understanding that individual efforts affect the collective success of everything we do
  • Customer Service Mentality desiring to give the customer the best experience, product, and results
  • Driven attitude that wants to deliver sales results and hit goals that are set individually and for the team
  • Confident and clear communication skills – verbal and written
  • Organized and detailed able to keep multiple detailed tasks in check
  • Able to hit deadlines and know how to manage priorities in your work load to hit them knowing that deadlines are necessary for the customer and the team you work with
  • Microsoft Word, Excel, and Power Point Efficiency 


Preferred Qualifications

  • Bachelor's Degree
  • Customer Service Experience of 3+ years
  • Sales Experience of 2+ years
  • Outlook, Salesforce, and Oracle experience a plus


About Specialized:

First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth and innovation. Around the world, we work to recruit candidates who are passionate and curious with the belief that everyone has the potential to be a leader.