honestbee is Asia’s fastest growing food service powered by community and technology.
For many cultures, food provides comfort, satisfies curiosity, makes celebrations better, fuels community and is a way to show someone you care.
Our technology and operations takes care of your everyday hassles, makes thousands of food moments possible, and gives people the freedom and time to enjoy what really matters.
Join us in our vision to make life moments better for all through food, people and technology!
As our Account Manager for our Grocery vertical, you'll be nurturing the supermarket and retail partnerships; helping our partners enhance their presence on our platform by being there to support them every step of the way.
What you'll be doing:
- Relationship building: continuously engage our partner and listening to their needs, feedback and stay close in communication.
- Sourcing promotional deals from vendor for weekly promotional plans
- Marketing campaign and promotion design: craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners
- Support team performance: you will be most likely working with a team from a very early stage. It’s crucial to help build tools and processes needed to serve, retain and grow our most important merchants
- Ensuring consistency and quality: have the greatest interest to make sure partners are also maintaining service and product quality consistency.
- Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person.
- Cross-functional relationship: work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience
What are we looking for?
- At least one or more years of experience in sales and business development or account management
- Experienced in handling and dealing with external partners
- Diploma/Degree holder preferred
- Native Japanese language communication ability
- Multi-tasking and able to work under pressure and constantly changing environment
More about us here: https://www.honestbee.jp/