LinkedIn is hiring an

Account Manager

Toronto, Canada
Full-Time

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.

As a Marketing Solutions Account Manager, you play a critical role in an account team as the clients’ trusted advisor and champion. You manage the day-to-day operations of your team and partner to develop, execute and manage complex marketing campaigns on our platform. Your deep understanding of your clients’ business objectives and analytical mindset will shape future marketing strategies through data driven insights and recommendations.

Responsibilities:

Manage Customer Success

  • Build solid customer relationships with client direct and their agencies acting  as an important point of contact for customers’ day-to-day needs
  • Launch, analyze, monitor and optimize customers’ advertising campaigns and marketing programs
  • Conduct  client meetings  to communicate campaign performance, insights and opportunities on our platform
  • Maintain expertise across the Marketing Solutions product portfolio

Provide Customer-centric Recommendations:

  • Identify and up-sell relevant, incremental marketing opportunities to clients
  • Support Renewal of client campaigns based on campaign performance data and potential to help client meet their objectives

Internal Leadership & Leverage

  • Work effectively in a cross-functional capacity including key partnerships with sales, marketing, finance, ad-ops, product, solutions and insights
  • Manage the operations of an account team to ensure customer delight and success
  • Represent the voice of our clients to help shape product enhancements

Basic Qualifications:

  • BA/BS degree or equivalent education + experience
  • 2+ years of experience in the commercial digital space

Preferred Qualifications:

  • Experience with demand generation and lead generation
  • Strong understanding of the digital landscape, marketing automation, LinkedIn’s marketing solutions and competitive advantage
  • Proven relationship building skills with agencies and client direct and various levels of seniority
  • Proven track record of client customer success, stakeholder management and ability to drive incremental revenue
  • Ability to distill and translate complex data into compelling insights and strategic recommendations
  • Known as a thought leader who provides customized recommendations to drive customer success and product innovation
  • Strong communication, analytical, time management and organizational skills
  • Ability to work independently and collaborate cross-functionally