OLIVER North America is hiring an

Account Manager

Montreal, Canada

About the role: 

OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, dedicated agencies onsite with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions. 

We have an opening for an Account Manager to work with one of our financial services clients.

As an Account Manager, you will play a pivotal part in running, growing, and developing a client account. In this role, you will ensure the smooth running of social, digital and video projects through our team. You will receive, assign, and project manage client requests within Workfront and you will ensure that work is assigned to appropriate staff. You will maintain internal timelines and ultimately deliver to client for official approval or change requests.

What you will be doing: 

  • Manage the flow of projects through design and artwork, creating timelines, schedules, project plans, resource planning and managing costs and budgets  
  • Responsible for managing resource allocation and producing monthly information reports  
  • Develop and maintain an accurate and up-to-date record of all projects and their status using our workflow management technology 
  • Manage the system for obtaining client feedback in a structured manner, reporting any concerns or creative and/or growth opportunities to the Account Director 
  • Identify and troubleshoot workflow or asset management system concerns 

What you need to be great in this role:  

  • 3+ years of experience working on social, digital and video projects 
  • Degree or equivalent in related field
  • Exposure working in a client facing capacity, from handling client queries, to taking full and conclusive briefs
  • Highly organized and enjoy working in a fast-paced environment handling multiple priorities and projects at a time 
  • Excellent communication and listening skills, strong administrative skills  
  • Must be team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities  
  • Fluency and excellent written English (knowledge of professional level or conversational French is a plus)
Req ID: 7940
#LI-PS1 #LI-midsenior

About OLIVER:

OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions.

Established in 2004, our model is now driven by nearly 3,000 people worldwide, working across more than 200 custom creative ecosystems in over 25 countries. We are the undisputed leader in our space, which means we carry the responsibility and humility that comes with breaking new ground, continually evolving one of the most transformative agency models in history. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran.  They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. The opportunities for growth are as wide as you can make them.

Our Values and how to live them  

  • Ambition. You look for opportunities to deliver greater value to those around you
  • Imagination. You identify a range of solutions to problems
  • Inspiration. You lead by example and encourage others
  • Inclusion. You are actively pro-inclusive and anti-racist across our community, clients and creations
  • Learning. You have excellent listening skills that helps you to learn from our clients and those around you
  • Results. You accept responsibility for your action

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.


Inside Ideas Group and its affiliates and subsidiaries have an internal recruitment department. IIG does not accept unsolicited resumes from any source other than directly from a candidate. 

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