Ten Group is hiring an

Account Manager

Who are we?

Ten is the global leader in the highest quality lifestyle and travel concierge services. We are profitable, with revenues of £30+ million and are growing at over 40% pa, led by the UK (our home market), and our 17 strong global office network. Two million wealthy people currently use our services through corporate schemes and our private membership network. We have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service.

We are passionate about providing exceptional service and using our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. To see how are we able to go that one step further when delivering exactly what our members ask for, please watch this short video from our CEO Alex Cheatle: https://vimeo.com/142122548

We are seeking a passionate, motivated and resourceful Account Manager to join the Client Services team. In this role you will be responsible for the day to day relationship with some of Ten’s most valued corporate clients. You will be passionate about understanding your clients’ business in depth and spotting opportunities for Ten to add more value.

Your responsibilities will include:

  • Building strong and trusting relationships at all levels within key accounts
  • Organising marketing programmes within your accounts to drive engagement
  • Profitable growth of your accounts
  • Managing day to day queries or issues relating to your accounts
  • Providing accurate management information reports
  • Analysing and presenting data to provide insight that drives profitable growth
  • Ensuring lifestyle managers and operational colleagues are clear on account requirements