Account Supervisor, CPG Lifestyle

Who We Are

At M Booth, we are a culture-first communications agency that attracts the best people and the best brands to a workplace that’s alive with courage, ideas, respect, and humanity. We are relentlessly passionate about our clients and their business, whether that means staying at the forefront of the digital and social evolution, sharpening our earned storytelling skills, or unleashing game-changing insights that result in campaigns that win in the marketplace.

We are a hybrid workforce and believe that inspiration, relevance, and leadership are about how you do it, not where you do it from.  We continue to be a work from anywhere agency and are leaning into a hub model in NYC and around the country. We encourage all our employees to “Be IRL” – this code stands for being Inspired Relevant Leaders. Now, more than ever, our interactions and our relationships are mission critical to our community and our success. They build a culture that enables all of us to do great things and grow together. We invite you into our world of creativity, ideation, and communication. Come Be Inspired…come work with us at M Booth.

We are a collaborative mid-sized agency with an opportunity for an Account Supervisor to join our growing CPG Lifestyle team!

As an Account Supervisor, you are a team lead on running critical pieces of the business, managing account teams and being a client counselor.  You’ll manage complex projects, lead and inspire team reports, manage IAT relationships and serve as a client counselor on the PR, partnerships and influencer programming front. 

You are a key member of new business pitches as well as selling in projects to clients. The AS is drafting and creating programs and has a large hand in client budgeting.  At this level, you have a strong grasp of team and billable work as it relates to staff and client budgeting.  You’re expected to be tenacious in motivating teams, inspiring clients as you go above-and-beyond to understand their business and managing up in an effective manager to senior leadership.     

You’ll leverage your understanding of the media landscape to develop and implement earned media strategies and activations within a broader integrated marketing setting, transforming client briefs into pointed, on-brand PR executions that drive strong results by thinking outside of the box and tapping into cultural trends. 

What You’ll Do:

Client Leadership

• Actively provide strategic counsel and be strategic voice for the client
• Build strong relationship that establishes trust with PR client and brand managers
• Serve as day-to-day client lead
• Lead weekly calls with clients
• Supervise and direct account teams on communicating client deliverables
• Provide strong editorial support and strategic counsel to teams + clients
• Create programmatic synergies between press, influencer + social efforts on behalf of clients

Project Management

• Design workplans for programs
• Poke holes in team initiatives and ensure work output is the best it can be (of self and team members)
• Oversee brand activations and manage pivot planning throughout the process
• Work with account team to delegate tasks and horizontals (e.g., creative, measurement/analytics, etc.)
• Own more complex elements of project management, such as integration/collaboration with agency partners
• Problem-solve quickly and smartly when issues arise
• Create and track budgets; understands profitability
• Set goals in partnership with media and analytics teams

Team Management

• Be motivational and inspiring, implementing ideas that help build culture
• Set performance standards for account teams
• Coach in real-time and provide actionable feedback and guidance to add value to teammate and the work
• Challenger of status quo
• A problem solver for the team – helps team find solutions
• Collaborate with supervisors to determine staff and resource allocation against accounts based on strengths, passions and opportunity areas

Planning

• Provide program development support, including material development (from memos to decks)
• Contribute ideas that deliver on briefs and jobs-to-be-done with a strong emphasis on ideas that will drive earned media coverage
• Understand broader marketing tactics to work in close tandem with IAT and build collaborative strategies 
• Organize teammates and horizontals on planning path forward
• Lead brainstorms and challenge teams on feasibility and creativity of ideas

What You’ll Bring

• Solid foundation in public relations – both traditional media and digital
• Proven ability to lead complex projects and communications
• Skilled in motivating teammates and helping them grow
• Strong interpersonal skills, both internally, with clients and with other agency partners
• In touch with cultural and industry trends
• 5-7 years of experience on an Account and on the agency side
• Experience managing a team of 3-4 direct reports
• Experience and/or passionate about CPG campaigns
• The ideal candidate will have a solid foundation in consumer marketing specifically:  traditional public relations, large integrated programming, and influencer marketing.
• Bachelor’s Degree

What We’ll Bring:

Here are a few highlights of the benefits we offer at M Booth:

• A workplace that’s alive with courage, ideas, respect and humanity
• Professional growth and development programs to help advance your career
• Comprehensive health care and wellness plans for your entire family
• A 401(k) Savings Plan and Flexible Spending Accounts
• Paid holidays, Unlimited Paid Time Off (Personal, Sick, Vacation), and Summer Fridays
• Additional Perks: Family Leave, Well-Being Programs, and Commuter Benefits
• SALARY: $81,000-100,000

Our Flexible Work Policy: 

We believe that our best work happens in a hybrid working environment. If you are in the NYC (or commutable surrounding distance) hub we want to see you in person 2 days a week. That could mean in our office, in our client's office, on the road with them or attending an industry event. 

For those outside the NYC hub, you will be asked to be in person too. Examples of this may include client meetings, events or team meetings. There will also be in person opportunities for you to connect with others who live in your hub to collaborate and work together. 

M Booth & Associates is an equal opportunity employer. All candidates will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.