AR Specialist/Accountant (Order to Cash):

• Review & process service orders for accurate invoicing.
• Create invoices and submit to customer in a timely manner.
• Review and charge sales & use tax accurately on invoices.   
• Work within Order to cash team to resolve billing disputes and credit note requests.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process though billing activities.
• Communicate with customers on a daily basis to ensure timely receipt of invoices & purchase orders.
• Help to follow up on payment of invoices to drive collections
• Notify write-off concerns and provide write-off recommendations.
• Complete customer on-boarding and banking forms.
• Maintain & accurately update records of customer contacts.
• Participate in month-end and quarter-end close activities.

Requirements:

• At least 5 years of relevant Accounts receivable experience preferably in software/high-tech companies.
• Self-Motivated, Positive attitude and hunger to attain collections target on regular intervals.
• Excellent written and verbal communication skills – ability to compose effective and accurate correspondence cross-functionally with various internal stakeholders and external customers.
• Proficiency in Microsoft Office suite; Excel required
• Prior experience with ERP tools and systems (Salesforce and NetSuite a plus).
• Good analytical skills, accuracy and attention to detail.
• Strong time management and organizational skills.