Review & process service orders for accurate invoicing.
Create invoices and submit to customer in a timely manner.
Review and charge sales & use tax accurately on invoices.
Work within Order to cash team to resolve billing disputes and credit note requests.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process though billing activities.
Communicate with customers on a daily basis to ensure timely receipt of invoices & purchase orders.
Help to follow up on payment of invoices to drive collections
Notify write-off concerns and provide write-off recommendations.
Complete customer on-boarding and banking forms.
Maintain & accurately update records of customer contacts.
Participate in month-end and quarter-end close activities.
Requirements:
At least 5 years of relevant Accounts receivable experience preferably in software/high-tech companies.
Self-Motivated, Positive attitude and hunger to attain collections target on regular intervals.
Excellent written and verbal communication skills – ability to compose effective and accurate correspondence cross-functionally with various internal stakeholders and external customers.
Proficiency in Microsoft Office suite; Excel required
Prior experience with ERP tools and systems (Salesforce and NetSuite a plus).
Good analytical skills, accuracy and attention to detail.
Strong time management and organizational skills.
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