MongoDB is hiring an

Accounts Receivable Specialist

Gurugram, India

We are looking for a dynamic and motivated Accounts Receivable Specialist to join our growing global AR team.

The Accounts Receivable Specialist reports to the Accounting Manager and will play a meaningful role on the team as a catalyst in the Order-to-Cash function. In this position, he or she will coordinate a portfolio of billed receivables in The Americas, and be responsible for collecting monies owed to the company within a timely manner, while hitting targets established by the Corporate Controller.

You are

  • A driven individual who has refined communications skills and outstanding eye for business
  • Able to work independently (and remotely, until offices are reopened) and have the aim to follow up and follow through with growing volume
  • A professional with previous customer-facing experience in accounts receivable and collections
  • Willing to travel, as the position requires trips annually, to the U.S. and Dublin

Job Responsibilities Include

  • Contact delinquent customers via telephone and email and maintain consistent follow up with these accounts
  • Meet or exceed individual cash targets as assigned on a monthly and quarterly basis
  • Acquire purchase orders from customers as necessary
  • Respond to invoice disputes by reading and understanding legal agreements and order forms related to the sale
  • Work with customers to secure PO funding for travel and expense invoices
  • Pull receipts for travel and expense invoices
  • Utilize salesforce.com to acquire backup for invoices
  • Raise accounts to Sales Management and AR Manager as needed and recommend accounts for bad debt/revenue reserve
  • Respond to general AR requests such as requests for invoice copies, W9, new customer vendor forms and other general customer inquiries
  • Assist with documentation of policies and procedures related to assigned responsibilities
  • Prepare credit memo request packets containing required backup and approvals for audit
  • Analyze personal aging report and document daily collection activities into YayPay collections software
  • Maintain AP contacts in Netsuite and YayPay
  • Perform and complete ad hoc projects as needed

Software Experience: Netsuite, Salesforce.com, Excel. Collections software is a plus.

Education: BCOM or equivalent. Software Industry.

Life at MongoDB

Our India office Culture

  • 200+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
  • Regular group outings and opportunities to get to know your colleagues
  • Employee affinity groups

Our Benefits

  • Competitive salary and equity
  • Comprehensive Health cover, dental cover, travel insurance & Life Insurance
  • Free lunch twice per week and a fully stocked kitchen with balanced and sweet treats
  • 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals

*MongoDB is an equal opportunities employer*