Twilio is hiring an

Accounts Receivable Specialist

Dublin, Ireland

Twilio is seeking an Accounts Receivable Specialist to the join the Accounting team. Reporting to the A/R & Collections Analyst, the A/R Specialist will support the Order to Cash team, and focus on day-to-day duties related but not limited to the following: cash application, credit & collections, merchant account reconciling and various tasks to support our revenue team.


  • Cash application of customer payments within billing and financial systems
  • Accounting for merchant transactions for customers paying by credit card & PayPal
  • Collections calls to customers as needed
  • Credit checks on new and existing customers
  • Manage the Billing & Collections Team email alias to ensure all external customer inquiries have been addressed promptly
  • Support the Revenue Team in miscellaneous projects
  • Month end tasks including uploading customer invoices to web portals as required and special invoice requests
  • Audit and tax support


  • 3 years of relevant accounting/finance experience
  • B.S. in Accounting/Business Administration or the equivalent
  • Demonstrated problem-solving, strong interpersonal and communication skills.
  • Experience working with Netsuite and desired
  • Solid experience working with large volume transactions
  • Strong attention to detail
  • Solid Excel skills

Bonus points:

  • Experience working with a company’s “home grown” billing system
  • Prior start up, technology company experience
  • Ability to work in a dynamic, ever-changing environment with some ambiguity as well as need for directing energy and thinking outside-the-box

About us:

Twilio makes communications easy and powerful. With Twilio's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the right way. Founded in 2008, Twilio is a public company based in San Francisco, California with other offices around the world.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.