Twilio is hiring an

Agile Program Manager - Marketing Growth Platform

Redwood City, United States

Because you belong at Twilio

The Who, What, Why and Where

The Agile Program Manager (APM) facilitates our Engineering teams to reach our product delivery goals. Acting as Scrum Master for the Marketing and Growth teams you will lead their collaboration and deftly identify dependencies and risks, resolve blockers, make use of metrics to improve delivery, and leverage Agile best practices to optimize velocity, quality, and predictability.

Who?

  • A true servant-leader, there to help the teams do their best work
  • Open to learning from others, humble, willing to experiment and try new ways of working
  • Organized — skilled at blocking and tackling, running things to ground, protecting the teams while making sure they’re responsive to the needs of the business
  • A strong Agilist — skilled at balancing best practices, experiments, and flexibility to suit the situation
  • Ideally Certified Scrum Master; bonus points for Scaled Agilist certification or experience in a Scaled Agile organization
  • 3+ years of relevant experience and at least 2 years as a Scrum Master

What?

  • BE AN OWNER & EMPOWER OTHERS: Own and facilitate Agile ceremonies using best practices and flexibility to suit your team’s way of working, while coaxing them toward greater efficiency
  • DRAW THE OWL: Drive toward continuous improvement through analyzing data and inspect & adapt practices
  • NO SHENANIGANS: Support the transparency and communication of the health and progress of an overall program that your teams contribute to
  • BE BOLD: Help be an agent of change as we strengthen our Agile muscles across the organization 
  • BE INCLUSIVE: Work collaboratively with fellow Scrum Masters to track cross program dependencies and promote the success of the Marketing and Growth Business Unit, 

Why?

The Marketing and Growth Platform harnesses the power of developers to build customized solutions enabling digital marketing teams to engage with their customers. Harnessing Twilio’s industry-leading messaging services and state-of- the art technologies the platform delivers exceptional user experiences, to provide approachable automation, flexible campaign editing, and actionable analytics.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our beautiful office at 889 Winslow Street, in Redwood City, CA. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, access to our building fitness center, monthly All Hands and more. 

You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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