Twilio is hiring an

Alliances Manager

San Francisco, United States

We are looking for a West Coast Channel Manager who will be responsible for executing channel strategy on a local and regional level, significantly contributing to customer satisfaction and revenue.

About the job:

Channel managers will be responsible for developing and executing the regional channel and partner strategy to leverage significant growth through the use of multiple indirect routes to market.

This role is based on the West Coast and reports to The Director or VP of Strategic Alliances, interacting closely with other sales, marketing, management and product functions throughout the company.


  • Execute the regional go-to-market channel strategies.
  • Build and execute regional business plans.
  • Develop, build and expand regional partnerships that create ecosystem leverage for Twilio.
  • Identify, qualify, develop and drive regional partnerships with system integrators, VARs, ISV's, consultants, industry influencers and other channel and marketing partners.
  • Manage channel training and enablement.
  • Drive partners to maximize sales and total partnership potential through sales best practices and support.
  • Together with corporate, field and product marketing, develop and execute sales channel programs in the field and manage communication across the regional community.
  • Develop and maintain strong working relationships at the executive level with key channels and partners.

About us:

Twilio makes communications easy and powerful. With Twilio's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the right way. Founded in 2008, Twilio is a public company based in San Francisco, California with other offices around the world.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.