CLEAR is hiring an

Ambassador (SEA Airport)

Seattle, United States

CLEAR is a cutting edge biometric technology company that brings the future of travel to passengers. Found in a nationwide network of airports, CLEAR is revolutionizing the travel experience with our secure identity platform. This platform uses biometrics (fingerprints and iris) to strengthen security and to redefine the consumer experience.

Quite simply, we get travelers through airport security faster.

 

About the Ambassador Role

Our Ambassadors play an essential role in revolutionizing the travel experience through assuring the flawless execution of CLEAR operations in security, sales, and service.

 

Essential Responsibilities:

  • Act as an airport concierge, delivering a delightful and positive customer experience for all travelers in the airport (members and non-members)
  • Drive membership enrollments through engaging travelers and educating them about the benefits of CLEAR
  • Resolve traveler and/or members concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary.
  • Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols
  • Collaborate with leadership to assess sales & service opportunities on a regular basis in order to identify strengths and opportunities

 

Desired Skills:

  • 2+ years professional experience in a sales role.  Direct Sales experience is preferred.
  • 2+ years professional experience in a customer service role is preferred.
  • Ability to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.
  • Ability to pass a 10-year background check, pre-employment drug test, and criminal history records check (CHRC).
  • Exceptional verbal communication skills and not afraid to approach others to engage in conversation.
  • Ability to work a variety of shifts including morning, afternoons, weekends and holidays.
  • Ability to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • High School Diploma or General Education Development (GED) Diploma or equivalent experience required.

 

About CLEAR:

Found in a nationwide network of airports, CLEAR is revolutionizing the travel experience by getting travelers through security faster. CLEAR lanes can also be found at select arenas and provide fast access entry to our members. With our sports lanes, members get the same great experience they know from the airport, now at arenas and ballparks around the country.

For more information about CLEAR, and how we’re changing the way people live and work:

  • CLEAR Vision: http://vimeo.com/53687250
  • CLEAR Airport Security - Explained in 60 Seconds: https://www.youtube.com/watch?v=maHZ2f8f7tw

CLEAR is an equal opportunity employer. We offer a chance to work with talented people in a collaborative environment and provide benefits including health insurance, generous time off and much more.