Twilio is hiring an

Analyst, Sales Compensation

Because you belong at Twilio

The Who, What, Where and Why


Twilio is looking for a Sales Compensation Analyst to join our Sales Compensation Operations team.  This is a great role for an analytical and motivated professional looking to further develop their career in a fast paced, high growth company. You are right for this role if you excel at juggling multiple priorities, attentive to details, have strong communication and problem solving skills and enjoy leading direct and virtual teams. Advanced level Excel proficiency and strong analytical skills will be crucial to your success.

You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.


  • 2+ years of experience in Sales Compensation, Sales Operations, Finance, or similar analytical roles
  • Advanced Microsoft Excel user with strong analytical skills
  • Attention to detail and ability to drive process improvements
  • Strong interpersonal and communication (written and verbal) skills
  • Ability to define, aggregate, and analyze metrics to assess performance drivers
  • Demonstrated proficiency in structuring complex problems, developing solutions, and crafting recommendations into easily digestible messages, and communications
  • Bachelor’s Degree

Preferred Qualifications:

  • Experience with Salesforce 
  • Experience with Xactly or similar sales compensation platforms
  • Experience with and Google docs suite


As a Sales Compensation Analyst you will live the Twilio Values: 

DRAW THE OWL: You will be a part of the Sales Compensation team responsible for operations, administration, and analytics of commissions for multiple global sales functions. 

BE AN OWNER: In this role you will be responsible administering sales compensation, validate data, prepare commission statements, research exceptions, and delivering sales enablement and training. You will collaborate closely with Finance on estimating commissions expense and business partnering with the Sales Org to address and resolve commission questions, working both as an advocate for the Sales team, as well as a good custodian of the business. 

WRITE IT DOWN: You will analyze sales performance results to derive insights and present recommendations to company leadership. You will contribute to the development and improvement of systems to effectively track and capture compensation data and recommend and implement process improvements.


The Sales Compensation team is crucial to the success and scalability of our sales organization and its supporting teams. Our main goal is to empower and support sales organizations that, in turn, propels company performance. As part of this team, you will collaborate closely with business owners across functions and sales leaders.


This position will be located in our beautiful Denver office. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday Night dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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