Index Exchange is seeking an Associate Account Manager (Associate Manager, Partner Development) to join our growing, collaborative team in London. Bringing 1-3 years of client service experience focused on strengthening revenue on an exchange platform with top tier publishers, the Partner Development Manager will be working in a team to support partner relationships with our UK and European publishers. The team consists of Partner Development, Partner Operations (PO), Strategic Partner Development Manager (SPD) and Exchange Analysts (XA); all equipped with specialised expertise for support and health of our outstanding publishers.
Here’s what we want:
Knowledgeable: Understanding of RTB Exchanges, IX products and tool-sets will be a core requirement, while acting as an integral resource for questions, issues and requests. Expertise in Salesforce, Jira, Confluence and knowledge of DFP (ad serving) will be needed to best serve our clients capitalising on reporting and analytical tools to drive insights.
Collaborative: Teamwork is key in Partner Development and you’ll need to work cross-functionally with other Index Exchange teams (Engineering, Field Solution Consultants (FSC), Product, and Exchange/Data Analysts) to implement operational strategies, create feedback/insight/reports and document new processes to help improve the client experience.
Positive: It is the Partner Development Manager’s job to ensure that IX exceeds our publishers’ expectations by acting as an advisor and programmatic specialist. Ability to work independently and to be responsible, enthusiastic, proactive and self-motivated is a must
Problem Solving: The relationships and business you will be managing represent our European publishers, which require a white glove service, and the ability to problem solve issues and provide solutions for the client to help grow their revenue.
Here’s what you’ll be doing:
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunity. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Additionally, we realize that diversity is deeper than any status or classification - diversity is the human experience. For those who show grit, passion, and humility - IX will welcome you.
Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.