Ninja Van is hiring an

Associate, Client Operations Support

Khwaeng Wat Bowon Niwet, Thailand

Associate, Client Operations Support serves as middleman between the company and our clients to ensure that information and communication from one end reaches the other, and vice versa.

As an Associate, Client Operations Support

  • Generate and summarise daily reports for shippers (i.g. Problematics parcels, 3PL reference information,order status)
  • Confirm pick-up reservation and proceed order creation for shippers
  • Update delivery details that requested by shippers
  • Coordinate with internal parties as well
  • Liaise with shippers diligently for all inquiries daily
  • Additional tasks are assigned by manager

What we’re looking for …

  • Bachelor Degree in any field
  • At least 1 year experience in a customer-facing role or customer service field
  • Excellent communication and persuasive skills
  • Good command of spoken and written English
  • Proficient knowledge of Microsoft Office Applications

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