Progyny is hiring an

Associate Implementations Manager

New York, United States

Progyny is looking for an Associate Implementation Manager to work with our clients and internal partners throughout our benefit implementation process. This role is responsible for driving smooth client implementations that meet and exceed our client's expectations. You should be someone that is detail oriented, innovative, and strives to exceed goals. Ideally, you will be excited by challenges and energized by the prospect of making an impact in a ground breaking industry.


What you'll do...

  • Project manage effectively by using advanced problem solving and critical thinking skills
  • Ensure client satisfaction is consistently being met
  • Maintain high level of internal communication
  • Liaise with both internal and external resources and requirements
  • Support resource training and readiness prior to go live of new clients
  • Complete and update implementations grid on CRM system, refine CRM processes as necessary

About you...

  • Minimum two years’ experience in a similar role with demonstrated record of success
  • Experience working in a healthcare/benefit environment preferred
  • Bachelor's degree required, PMP Certification or similar certifications are a plus
  • You will ideally have implementation project management skills including: leadership, communication, and customer management


About us...

Progyny, is the best-in-class provider of fertility and family-building benefits. We’re improving outcomes, shortening time to pregnancy and reducing total fertility-related costs by providing a comprehensive, inclusive, effective value-based fertility benefit that combines clinical and emotional guidance and support, science, technology and data. We work with industry leaders who recognize the importance of providing equitable access to a robust family-building benefit. Today we support over 1.5 million lives and have over 500 clinic locations in our premier provider network.

Our mission is to make any member’s dream of parenthood come true through a healthy, timely and supported fertility journey.

Come join a fast-growing company that’s been recognized by Modern Healthcare as one of the Best Places to Work in Healthcare.

Our perks…

  • Customized employee career development program
  • Family friendly benefits:
    • Paid maternity and paternity
    • Fertility benefits (including egg freezing and IVF)
    • Childcare reimbursement program for emergency situations
    • Parent’s group
  • Health, dental, vision and life insurance options for employees and family
  • Paid vacation, sick and summer flex time
  • Company equity
  • Bonus program
  • 401K Match
  • Weekly office events
  • Company social events
  • Sit/stand desks
  • Stocked kitchen
  • Paid maternity and paternity
  • Fertility benefits (including egg freezing and IVF)
  • Childcare reimbursement program for emergency situations
  • Parent’s group

Progyny is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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