Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Company Overview:
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Candidate Overview:
The applicant should be an organized individual with the ability to prioritize and excel in a deadline-driven environment, possess strong organization skills, and clear communication skills, with a focus on efficient project and timeline execution.
Role Responsibilities include:
· Digital Project Traffic Management
· Creating and managing project scope and timelines in digital project management system (WorkFront), with assistance
· Daily timeline maintenance to provide accurate picture of project resourcing needs
· Updating ‘in-development” timelines to adhere to mid-stream timeline updates
· Following up on Tasks Not Started/Tasks Not Completed
· Assists Account and Project Management teams with new project set up and launch preparations
· Providing timelines and task management coverage for Project Management Team members during out of office periods
· Communication & Teamwork
· Partnering with internal Account & Project Management Team members to manage Email and Alert programs
· Ability to articulate needs and expectations clearly across development teams
· Building and maintaining strong internal relationships that will assist in smooth, on-time project development and execution
· Meeting consistently with internal teams to manage timelines, assets, progress, and deliverables, including project brief development, attending internal KO meetings, requirements meetings, internal review meetings, and prelaunch quality checks
· Escalating potential project issues and delays to senior team leaders
· Process & Guideline Adherence
· Ability to follow processes and procedures
· Demonstrating Medscape process compliance
· Focusing on high-quality deliverables and error-free launches
· Working closely with Project Management team members and with other departments to develop a 360 understanding of process/project workflow
Qualifications:
Bachelor’s degree or equivalent relevant experience required
Up to 1+ years of combined digital, marketing, agency and/or healthcare experience
Up to 1+ years of project coordination, traffic, or project management experience
Passion for customer service and for ensuring that our physicians and clients have the best experience possible
Ability to multi-task in a fast-paced environment, responsible and results-driven, solid communication skills
Excellent organization and documentation skills utilizing MS Word, Excel, PowerPoint, SharePoint and/or task management systems like Workfront
Knowledge of internet technologies
Knowledge of marketing-related creative process (marketing or agency experience preferred) a plus
Experience with medical/legal review process within pharmaceutical industry a differentiator
Experience with pharma clients a differentiator
Experience with MS Project or Workfront a differentiator
