Sprinklr is hiring an

Associate, Sales Operations

San Francisco, United States
Full-Time

Who We Are

Sprinklr is 1,300+ employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software.

In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.

That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing customer engagement in 75+ countries for more than 1,000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50.

Since 2009, we’ve been building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office.

And we’re bringing the very best talent in the world together to get there.

What You'll Do

This Sprinklrite will be integral to the Sales team and the foundation of a world-class Sales Operations team. As a part of the Sales Operations team, she or he will partner directly with sales representatives to accelerate deals to close by supporting contract negotiations, pricing, quote generation and opportunity management. In addition, she or he will add strategic value by highlighting process inefficiencies, and working with multiple departments directly with the field sales team to ensure deals are being supported to the hire standard possible.

What Are Your Responsibilities

        Work closely with field sales team to support all deal related tasks as needed

        Provide consultative guidance to field sales reps, as well as other revenue generating business units

        Collaborate with other internal stakeholders to provide support on cross departmental projects, including process improvements for Sales, Customer Success, Professional Services, Enablement and Finance

        Ensure the details of Opportunities are accurately reflected in Salesforce.com

        Contribute to managing materials on the Sales Repository, as needed

        Ensure seamless communication between Sales and other involved departments, as it relates contracts

        Contribute to reporting and analysis to ensure management has all necessary information

        Maintain and complete Sales Tasks in Salesforce.com from Sales Reps and other Internal departments

 

Who You Are & What Makes You Qualified

        Proficient in Salesforce.com

        Familiar with NetSuite and/or similar ERP systems

        Knowledgeable of the sales processes for complex enterprise SaaS sales

        Highly proficient in MS Office

        Ability to thrive in fast-paced, rapidly-changing environment

        Excellent work ethic with proven record of meeting deadlines

        Demonstrated strong project management and organizational skills, along with demonstrated skills to handle a variety of assignments simultaneously and work under deadline pressure

        Detail-oriented and able to maintain a high level of ownership and accuracy on all work activities