Razorpay is hiring an

Associate / Senior Associate, SME

Bengaluru, India

About Razorpay


We are a leading Payment Solutions company in India and are backed by prominent investors like Y-Combinator, Tiger Global, Matrix Partners, Ribbit Capital and Sequoia Capital. We are a payment solution for forward-looking businesses. We enable online merchants with any payment need to easily accept, process and disburse payments through the most developer-friendly APIs, easy integration, onboarding processes and truly involved customer support. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible.


Together we say - 'The Future of Payments is Here'


Designation - Associate / Senior Associate, SME Sales

Function - Core-Sales, SME 

Job Location - Bangalore


About the Role 


As an Associate/Sr. Associate, you will play a key role in achieving our ambitious client acquisition and revenue strategies for the SME Sales team. You will own and handle end to end sales for the entire SME segment for ‘Pay-out’ side of business for Razorpay services.  

Your primary task would be to provide an entire fintech solution for new Razorpay clients through solution selling. You are expected to drive deep level interactions with clients and understand their pain points in all of their money movement needs. 

Key Roles and Responsibilities 

  • Act as a primary POC for all new Razorpay clients coming through various inbound lead sources. 
  • Should clearly understand all client requirements over the phone/email and propose a suitable solution using Razorpay products and services. 
  • Completely own and execute end to end sales for the SME market segment. 
  • Build, maintain and forecast a healthy sales pipeline.
  • Own and assist smooth onboarding experience for all new clients. 
  • Ensure maximum conversion rates on various inbound lead channels. 
  • Should have the ability to cross-sell and up-sell clients as and when required. 
  • Use sales tools effectively and drive maximum efficiency. 
  • Perform platform/solution based sales for all new prospects. 
  • Work with other cross-functional teams as and when required. 
  • Achieve sales targets consistently. 
  • Understand and work towards teams/organizations objectives


Minimum requirements 

  • 2- 5 years of sales experience in SaaS or in a B2B setup. Experience in the payment industry would be an advantage.
  • Strong communication skills, oral & written.
  • Proven experience in customer facing roles. 
  • Self motivated and result oriented personality. 
  • Strong interpersonal skills and an ability to build rapport with customers. 
  • Hardworking with a strong work ethic.
  • Should know how to use basic sales tools.