Metromile is hiring an

Auto Claims Processor

Tempe, United States

About us 

Metromile is a start-up that is disrupting the $185 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be. 

You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile. 

About the Claims Processor role

We’re looking for someone who’s passionate about creating fiercely loyal customers when it matters most. As a claims processor you will support various areas of the claims organization. You will use your organizational skills to manage multiple assignments and tasks, set priorities and adapt to changing conditions and work assignments.  If you’re tired of the status quo and want to be part of a forward-thinking claims organization on the cutting edge of technology, we want to speak with you! 

Job Duties and Responsibilities

  • Manage all incoming and outgoing mail
  • Process and index all claims related documents
  • Maintain inventory of supplies for office staff
  • Assist the claims department with processing incoming and outgoing subrogation.  This will include reviewing demands from other carriers for payment and pursuing other carriers or parties when our policyholder is owed money as a result of the claim.
  • Assist the claims department with the handling of total loss vehicles. This will include monitoring salvage vehicles, obtaining all necessary forms, paying salvage invoices and processing proceeds.

About you

  • 1-2 years auto claims experience or related administrative experience
  • High School diploma required; Associate’s degree preferred
  • Excellent verbal and written communication skills
  • Self-managed, highly motivated, and confident
  • Detail oriented with strong organizational skills
  • Able to work well under deadlines in a high-paced, changing environment

What’s in it for you 

  • Highly competitive hourly salary
  • Excellent benefits package (Medical, Dental, Vision, 401k)
  • Generous PTO package
  • Monthly gym membership stipend
  • Company-sponsored team outings
  • Be surrounded by intelligent, like-minded, fun, outgoing co-workers
  • Rare opportunity to be part of a San Francisco-based start-up growing in Arizona