Benefits Analyst

WHAT IS BOX?
Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU 
We are seeking an experienced Benefits Analyst to be a part of our Total Rewards team. This is a key role reporting to the Sr. Manager, Benefits North America and will work closely with Payroll, People Partners, People Operations, and the Total Rewards team. Box is at an exciting stage of evolution, come be a part of our story!

WHAT YOU'LL DO 

• Act as initial point of contact for Boxers regarding all benefits needs
• Provide timely customer service and advice on the provisions of all benefits, leaves, and wellness programs in accordance with the Box, Inc. Health & Welfare plan (SPD) and other plan documents.
• You will be the primary benefits contact, managing the daily benefits policy and operational support for employees & managers and additional company partners
• You will be responsible for managing all benefits, leaves, and wellness inquiries and troubleshooting enrollment and eligibility issues. You will support employee benefits, leaves, and wellness inquiries and escalate to the relevant stakeholder when necessary
• Manage the administration and record-keeping of Leave of Absence, ADAAA administration, Workers' Compensation, COBRA, ACA, and 401(k) programs
• Manage and support benefit elections and life events
• Manage and guarantee accuracy of benefits overviews and information available on the US Benefits Hub & Ben Admin
• Support employees by leveraging our ServiceDesk, email inbox, and Ben Admin systems working within defined SLA’s to action tasks to conclusion
• Administer quarterly and annual audits on programs and integrations
• Work closely with multiple vendors
• Support for annual Open Enrollment
• Assist with the implementation of new benefit programs
• Present benefit offerings to new hires
• Work under broad direction and perform other duties as assigned
  
  

WHO YOU ARE

• Bachelor’s degree in HR, Finance, Business or equivalent work experience
• 2 - 4 years experience in benefits and leave of absence administration
• Strong analytical experience required
• Experience with Workday or other HRIS Systems, Ben Admin Systems, and Excel required
• Knowledge of all pertinent federal and state regulations, filings and compliance around COBRA, FMLA, CFRA, PDL, HIPAA, 401(k) and Workers’ Compensation preferred
• Detail orientation while not losing track of big picture, data cleanliness and integrity
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated ability to effectively interact with all levels of employees with discretion and good judgement
• Demonstrates knowledge of HR and Benefits policies and practices
• Willingness and ability to prioritize work and work in a fast-paced environment
  
  

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

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