RAICES is hiring a

Bilingual Administrative Assistant

Austin, United States


RAICES is currently seeking a full-time bilingual Administrative Assistant for our Austin office to be part of a dynamic association working throughout Texas to provide representation to unaccompanied children. This position will report to the Released Children’s Program Unit Director.

The Children's Program Administrative Assistant assists the Unit Director to organize training events, schedules, and other administrative tasks and may occasionally assist the Unit Director in client casework. RAICES employees, especially those working with children, must be respectful of all gender identities and expressions, sexual orientation and reproductive rights and be willing and able to offer legal counsel on issues related to those identities and body autonomy in a way that is free from judgment and deferential to the client's expressed and best interests.

RAICES is a 501(c)(3) nonprofit agency that promotes justice by providing free and low-cost immigration legal services to underserved immigrant children, families and refugees. With legal services, social programs, bond assistance, and an advocacy team focused on changing the narrative around immigration in this country, RAICES is operating on the national front lines of the fight for immigrant rights.


  • Assist Unit Director with administrative responsibilities including review of time keeping, requests for mileage reimbursement, program scheduling (including onboarding scheduling), tracking of Continuing Legal Education attendance for program staff, etc.; 
  • Record and monitor program data to assist with budget compliance;;
  • Assist in mail responsibilities including receipt, logging, and distribution of office mail;
  • Responsible for program and office event logistics;
  • Assist Unit Director in maintaining their calendar, including meetings with stakeholders, RAICES colleagues and clients;
  • Assist Unit Director with administrative research questions for growing program;
  • Assist program manager with a small caseload of children’s cases;
  • Assist in the creation, writing, proliferation and enforcement of new program manuals and policies to ensure grant compliance;
  • Provide coverage for the unit director and other Children’s Program colleagues as necessary; 
  • Assume general administrative responsibilities including timekeeping, training of colleagues,

case management and other responsibilities related to program compliance.


Minimum Requirements

  • Fluency (written and verbal) in both the Spanish and English languages;
  • Possession of Bachelor's degree or comparable knowledge and work experience;
  • Previous administrative experience; and
  • Must be aligned with the program mission and vision.

Preferred Qualifications  

  • Professional written and oral communication;
  • Superior attention to detail and skilled at organizing information, documents, and materials;
  • Fast learner who takes initiative and innovates to improve efficiency and program performance;
  • Positive, team-oriented attitude and ability to adapt and be flexible in changing work environment;
  • Ability to handle multiple projects, both independently and in a team;
  • Experience in inventory and supplies and budget compliance;
  • Experience in the legal field and/or non-profit field is preferred but not required;
  • Excellent ability to communicate effectively with individuals of different cultural and educational backgrounds;
  • Reliable transportation and the ability to travel as needed;
  • Ability to work within an office (home office during the pandemic) environment and have regular interaction via in person meetings, telephone, video conference, instant messaging,email, and other forms of communication with coworkers;
  • Ability to work in a fast paced environment while maintaining a strong attention to detail and excellent organizational skills;
  • Ability to work independently and resolve problems; and
  • Proficient in use of technology including MS Office, Google Apps, and Internet research.

Application Process:

Please provide a resume and a thoughtful cover letter that specifies why you want to work for RAICES and how your experience fulfills each of the qualifications. Applications without a cover letter will not be considered. 

Background Check: 

This position requires completion of the National Sex Offender Public Website (NSOPW) check, as well as a state criminal background checks. Presence on the National Sex Offender Public Website is a bar to service. Other criminal history does not necessarily disqualify you for service. 

RAICES is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status or a record of arrest or conviction. We strongly encourage members of traditionally underrepresented communities to apply.