Insikt is a rapidly growing technology company that connects borrowers seeking loans with investors seeking better, stable returns. Our mission is to bring trust and transparency back to the world of lending and securitization while also helping underserved families and small businesses find responsible credit options. We are accomplishing this mission by enabling:
We have brought together the best and brightest from top tier technology companies, leading financial service providers, and world class investment firms. We are funded by some of the best investors and entrepreneurs in the world, including First Mark Capital, Revolution Ventures, Capital One, Continental Investors and Serengeti Asset Management.
We are a tight-knit team of highly talented and motivated people from a diverse set of backgrounds and industries all tenaciously driven by our mission. We value creativity, courage, and collaboration and we believe in letting the best and most innovative ideas rise to the top. We are looking for the absolute best people who want work hard, play hard, and build a socially-minded, profitable, and enduring business in the process.
Insikt is looking for a bilingual Quality Assurance (Sr) Manager who will be responsible for developing and enforcing quality and compliance expectations for the calls our Customer Success, Collections and Underwriting teams make. This role will be integral in the development of our Operations team and will be responsible for Quality and Compliance across multiple sites and vendors, both Domestic and International. The ideal candidate is a high energy individual who is a proven leader with experience setting and enforcing Quality and Compliance expectations for customer-facing functions. If you are passionate about amazing Customer Service and looking for an opportunity to help build a great company, then we may have your next challenge!
The team is growing quickly and highly talented/motivated employees will have the opportunity to help shape the direction of the organization. We are extremely excited about our future and can’t wait to bring more awesome people into the team!
The ideal candidate will have:
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