Oscar Insurance is hiring a

Bilingual Complex Case Management Nurse

Tempe, United States

Hi, we're Oscar. We're hiring a Spanish Speaking Bilingual Complex Case Management Nurse to join our Complex Case Management Team.

Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 and headquartered in New York City. Our goal is to make health insurance simple, transparent, and human. We need your help to do so.

About the role:

We are a small team of nurses and social workers who have the privilege of meeting members where they are with the goal of helping members with complex medical needs improve their health.

You are an experienced practitioner who has the desire to work both collaboratively and independently with resources. You have excellent communication and clinical skills and are comfortable thinking "outside the box" to help solve your members' challenges.

You will report to a Complex Case Management Lead.


  • Develop an outcome-based plan of care, based on the member's input and assessed member clinical and social needs with anticipated targeted dates for accomplishment.
  • Initiate onsite hospital visits/rounds to assess patient progress and meet with appropriate members of the patient care team.
  • Conduct initial in-home or facility visit to engage and educate the member (and their family/caregivers) to the Complex Case Management program.
  • Conduct telephonic, in-home, or in-facility visits to monitor the member's adherence to their established care plans.
  • Identify and address psychosocial needs of the members and family and organize consultations with Social Worker and other resources.


  • 2+ (Two) years of case management experience at a managed care plan or provider organization
  • Active, unrestricted RN license and ability to obtain additional licensure as needed
  • Reliable personal transportation to be used for local travel
  • Ability to work effectively both on an individual basis and as part of a diverse team
  • Spanish Speakling

Bonus points:

  • Strong computer skills to maintain accurate and complete documentation in our Case Management record systems
  • Previous work from home and proven comfort with accessing systems remotely
  • CCM certification
  • Working knowledge of Milliman Care Guidelines
  • BSN

Life at Oscar:

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

We encourage our members to care for their whole selves, and we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.