Paytronix is hiring a

Billing Operations Analyst

Newton, United States

The kind of person we’re looking for:

A talented, outgoing personality with an interest in business operations of a company.  Someone with a strong attention to detail, a knack for solving difficult problems, and an interest in learning new things.  Must have the ability to work both autonomously and in a team-oriented environment where collaboration within the group is necessary to resolve complex problems.

This position will ensure the seamless, timely, and accurate completion of the billing process as well as  be the main contact for client inquiries and updates to their services. The ideal candidate will have strong communication skills and a sharp attention to detail to review contracts and collect payments from customers. Adaptability and a strong interest in learning new systems and processes is key.

The kind of stuff you’ll be doing:

  • Generate and process customer billings
  • Document and publish billing procedures
  • Analyze billings month to month, research discrepancies and report on variances  
  • Set up new clients in various portals and maintain current client information
  • Collaborate with Accounts Receivable to resolve payment issues and discrepancies
  • Review incoming contracts to prepare and process timely and accurate customer invoices in accordance with contract requirements
  • Partner with sales and customer service to resolve billing inquiries and aiding with information requests

 The kind of experience you’ll need:

  • Entry-level to two years of related billing experience in a high volume, fast paced environment
  • A positive attitude and solid work ethic with the ability to work independently and manage multiple priorities
  • Strong communication skills, both written and verbal
  • Strong organizational skills with attention to detail
  • Experience using Microsoft Office365 (Excel, Word, Outlook, Sharepoint)

The extra stuff that would be nice:

  • Experience using Netsuite, Versapay, or Salesforce 
  • Experience in collections or Accounts Receivable