Perform the daily operational activities for the billing department in order to fulfill invoicing process
Perform process reviews in order to initiate ways to help maximize efficiencies and minimize costs on billing cycles
Analyze and assess service contracts and electronic agreements to ensure compliance with business specifications, company policies, and state/federal regulations
QA contractual agreements using quote-to-cash applications and authenticate the integrity of the revenue cycle
Assignments include managing daily workflow and ticket queues in order to meet business deadlines.
Compiles and organizes data relating to manual invoicing, credit memos, cancellations, and any other revenue related materials.
Performs uploads of invoices to customer AP portals
2-4 years’ experience of revenue operations/billing experience
Intermediate working knowledge of accounting systems, preferably Oracle
Intermediate working knowledge and abilities with Microsoft Office applications: Excel, Oracle and Outlook
Working understanding of order-to-cash cycles
Ability to work in team environment
Demonstrated logical, proactive, and analytical thinking
Ability to work under pressure, in rapid changing and dynamic environment
Ability to operate independently with minimal supervision.
Strong attention to detail.
Ability to multitask in a fast-paced environment including high call, email and ticket volume.
Directly collaborates with both UK, HK and US based business partners to ensure accurate contract verification.
Delivery of agreed workloads within SLA.
Willingness to learn and advance one’s own knowledge with the Finance environment.
Responsible for adhering to company security policies and procedure as directed.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.