iwoca is hiring a

Broker Development Internship

Greater London, United Kingdom

Join a high growth fintech startup with an energetic team, a central London office and a work-hard/play-hard culture.

At iwoca, our mission is to help small businesses grow by offering them fast, flexible access to finance. Since launch in 2012, we've already lent over £120M to thousands of SMEs through our award-winning technology platform. Now we're looking for an enthusiastic Broker Development Intern to help expand our network of brokers and the number of credit applications that come through this channel.

The role:

As a Broker Development intern you will be responsible for assisting in the daily operations of our busy broker channel. You will be involved in all stages of the customer journey, from enquiry to application to decision to taking the funds. You will be responsible for delivering a high level of customer service, including speedy responses to customer requests.

You will:

  • Answer inbound calls regarding new and ongoing applications and product queries, as well as general assistance to brokers using the iwoca technology platform
  • Analyse credit facility applications and ensure iwoca has received all necessary supporting documents
  • Work closely with our Credit and Account Management teams in order to maximise completion of loan applications
  • Provide the best possible service to our customers while upholding iwoca’s reputation at all times
  • Compile weekly/monthly reports on the performance of the broker channel for senior staff
  • Help organise materials and logistics for broker industry events attended by iwoca