Daisy Group is hiring a

Business Analyst - Home Based

Tyne and Wear, United Kingdom
  • Location:                           Home or Hybrid Based
  • Salary:                              Up to £80k per annum
  • Contract Type:                  6-month Fixed Term Contract
  • Hours:                               Full Time, 37.5 hrs per week

What does a day look like for you here? 

Working on home-based basis on a 6-month contract, you will work in partnership with the IT team to support the organisation in in defining, analysing, and documenting business requirements for various IT projects. Within this role, you will review existing business processes to ensure they're well-defined and in line with the organisation's strategy, while also ensuring that IT solutions effectively meet business needs.

Effective collaboration with stakeholders across departments will be vital in identifying areas for improvement and making recommendations for appropriate solutions.  Through your ongoing collaboration efforts, you’ll gather and analyse business requirements, document business processes and functional requirements, identify improvement opportunities, analyse data to aid decision-making, ensure compliance with legal and industry standards, and stay updated on industry trends.

You will also act as a bridge between the business stakeholders and the IT team and be responsible for understanding the needs and objectives of the business and translating them into actionable requirements that can guide the development of IT solutions or business processes.

This is an excellent opportunity if you are seeking a role that can offer a healthy work-life balance.  You will have the option to work fully remotely from home or on a hybrid basis from our Birstall (WF17) or Manchester (M16) offices. 

So, what are we looking for?  

Back to that ambition of ours. We want to be the UK’s go-to managed service provider. That’s where you come in. Ideally, you will have previous experience as a Business Analyst within the IT industry and have a proven track record in defining, analysing and documenting business processes.  You'll need strong analytical, communication, and problem-solving skills to decipher complex processes and propose effective solutions. Building effective relationships with stakeholders is also key, so you will need solid interpersonal skills to help accomplish your goals.

You should also have:

  • Bachelor's degree in a related field.
  • Previous experience in Project Management
  • Understanding or experience of working in Agile development environment

Who are we?

We’re a technology business with big ambitions and a friendly northern culture with over 1,000 colleagues. A managed service provider with a passion for delivering business improvements to customers that makes them feel at ease. From cloud-based connectivity to cyber security that creates modern workplaces. We’re trusted by thousands to deliver IT solutions that make life simple and productive.  

We don’t just focus on our customers; we also spend time investing in our colleagues and aim to be as people centric as possible.  We do this by fostering an inclusive and supportive culture where our colleagues feel valued and appreciated. In fact, in our most recent Colleague Engagement Survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication.

Did we mention the perks?

Daisy isn’t just a great place to work, from day one, you will have access to a wide range of excellent benefits. You’ll receive a generous annual leave allowance, access to our Daisy Grow training platform, discounted health plans with eye care schemes, robust health & wellbeing programmes, in-house Wellbeing Team, extensive discounts system and enhanced family friendly policies. 

We want you to have the best work-life balance possible which is why you will also receive 1 additional day of annual leave for each year you are with Daisy with a balance of up to 30 days.  Birthday? Wedding?  No problem, you get one free day of leave to enjoy these special events, on us!

Your benefits will include:

  • Home or Hybrid Working:  Work should work for you, so you’ll have the opportunity to work on a home or hybrid basis which includes a combination of hybrid and office-based working.   
  • Annual Leave :Kick off your Daisy journey with a generous annual leave allowance starting at 25 days.  You’ll watch it increase 1 day per year up to 30 days, as a thank-you for dedication to us. 
  • Birthdays & Weddings: Celebrate in style! You’ll receive one free day of annual leave for your birthday and wedding so you can really enjoy these special moments.
  • Learning & Development:  Want to go further? So do we, that’s why “Develop Our People” is one of our company values.  You should have every opportunity to develop your skills and reach your goals.  From day one, you will have access to our internal Daisy Grow learning platform and Apprenticeships to customise your development journey and achieve your career aspirations.
  • Health & Wellbeing:  We know that good health and wellbeing contributes to an overall better quality of life.  That’s why we are giving you instant access to discounted health plans, virtual GP services, eye care scheme, employee assistance programme and an internal Well Being Team. 
  • Discount Platform:  Who doesn’t love a good deal?  You’ll be provided immediate access to our internal discount platform, The Exchange.  The Exchange will be your new home for discounts with over 1,200 retailers, benefits and ongoing recognition.


Ready to join the UK’s go-to managed service provider?  Apply today or contact our friendly Talent Acquisition Team for more information.


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