Business Development Director - APAC

About us

MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.

Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.

With over 20,000 customers — including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp — it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.

Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to #jointhenest.

How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.

The role: Business Development Director - APAC

MessageBird is looking for a Business Development Director to sell to high-value prospects and customers.  As Business Development Director, you will be responsible for identifying, sourcing, qualifying and closing new opportunities. Responsibilities will span driving the sales process from internal leads as well as qualifying new prospects and managing these deals to closure. The candidate will be responsible for a specific territory and assigned quota while maintaining the highest levels of customer satisfaction.  

Your hunting ground will be the APAC region and targets include relevant and large Digital Natives (ISVs, SaaS, digital-first companies) and agile Enterprises. With plenty of defined key verticals such as Digital content, Retail, Travel & Airlines, and Call Centres, new logo wins will be second nature to you.

You’ll report to the Regional Sales Leader and work in close partnership with Product Management, Customer Support/Success, Marketing, Legal and Finance.

In return, you’ll gain access to one of the most fun, open, and ambitious groups of people working in Singapore. We push each other to be our absolute best, and are the kind of company that will make you feel happy getting out of bed every morning. 

What you’ll do

• End to end ownership of identifying, creating, developing, negotiating and closing high-value opportunities.
• Own the entire commercial engagement from proposal development, pricing strategy, negotiation to close.
• Own forecast and monthly, quarterly commit.
• Work with internal teams in a collaborative manner to execute account-specific sales strategies and also to ensure a smooth onboarding of the customer.
• Develop and grow MessageBird visibility and relationships across multiple levels within the customer organisation. Navigate through decision-makers and influencers.
• New customer acquisition and drive new revenue. Employ a solution-selling methodology to facilitate customer evaluations and to help them understand MessageBird’s unique differentiation.
• Be responsible for building and maintaining sufficient pipeline coverage.
• Work diligently with cross-functional teams in Product, Marketing, Support, and Operations to design mutually beneficial contracts to address customer requirements and balance the needs of our business.
• Representing MessageBird at events and tradeshows.

What you’ll bring

• Experience within CPaaS offerings or API-driven products is a must have
• 7+ years of progressively increased responsibility in B2B within the enterprise software space - prior experience managing relationships with all levels of the partner community is ideal.
• Fluent in English. Other Asian languages are a plus.
• Track record of personally selling and closing complex technical solutions to enterprises and software companies in excess of $300K.
• Strong experience in both the direct and partner channels are strongly desired.
• Experience with creating pricing proposals, negotiating terms and managing the contract process. Fearless and a ruthless focus on execution.
• Strong working understanding of Customer Experience Solutions. Prior experience within CPaaS offerings is very helpful.
• Demonstrated experience with Large Enterprise and the ability to leverage those contacts
• Experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
• World-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Confident and effective communicator with the ability to influence individuals and groups at all levels.
• Organized and efficient. Self-starter attitude and you independently tackle challenges
• Ability and willingness to travel internationally (25-30%).

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