Ninja Van is hiring a

Business Development Manager

Hanoi, Vietnam
Full-Time
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

  • Research and expand customer file B2B & B2C in accordance with the OPS of the company
  • Encouraging employees to apply suitable policies for each type of client
  • Seaside and Coordination of the contractual terms and related issues to understand and implement.
  • Implement and guide the team for good and long-term partnerships and maintaining them.
  • Support in evaluating, proposing and handling the most appropriate solutions.
  • Construction and development of suitable customer care solutions.
  • Coordination of the structure of the sales team (number of personnel, positions, job description, ...)
  • Committed by month/year to the implementation and distribution of business goals for the team.
  • Coordinate proposals to develop and disseminate team support on a weekly/monthly/yearly basis for implementing the action plans.
  • Contribute to and coordinate implementation of objectives, business plans and related activities monitoring reports: Sales team performance, training policies, handling of problems
  • Send regular team activity reports.
  • Coordinate team operations with the Head.

Requirements

  • At least 5 years of experience in Sales/Business in which at least 3 years of experience as the BDM, Sales Manager
  • Bachelor's degree in Business Administration
  • Have knowledge about business, retailing, and customer service
  • Good communication, persuasion, and task-organizing skills.
  • Forecast and understand the market.
  • Planning skill.
  • Team management skill.

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