SurveyMonkey is hiring a

Business Development Representative - FluidReview

Ottawa, Canada

About SurveyMonkey & FluidReview

SurveyMonkey is the world's leading provider of web-based survey solutions, but there's really much more to us than that. We're a smart, passionate group of people who work hard to deliver the best customer experience on the planet, period. We do this because we believe everyone deserves easy access to the insights and information they need to make better, more informed decisions.

We're also proud to admit that despite our incredible growth over the past 16 years, we refuse to grow up. We are still small and nimble; everyone plays an impactful role; and when we say good ideas can come from anyone, we mean it.

One of our products, FluidReview, helps organizations achieve their missions by empowering them to easily manage and empower their scholarship, grant and award programs. FluidReview is trusted by academic institutions, foundations, not for profits and for profit companies in all countries around the world, and we’ve helped our customers distribute over 3 billion dollars to worthy individuals and causes.


The Role

The Business Development Representative will play a key role in driving new business for the Enterprise Sales teams by qualifying leads generated through outbound email campaigns and cold calls. The lead qualification role will manage the early stages of the sales process for SurveyMonkey’s sales organization, identifying and cultivating new sales opportunities that fuel pipeline growth. The person in this role will work closely with SurveyMonkey’s Account Executives to identify and capitalize on areas of opportunity. 


  • Vigorously qualify and develop outbound leads over the phone and through e-mail
  • Conduct high level conversations with Senior Executives in prospect accounts
  • Complete accurate tracking of communication with current and potential customers in and other tools
  • Focus on customer success and exceeding customer expectations



  • Prospect for new business opportunities through outbound emails and calls
  • Learn and execute a proven process to generate new business opportunities
  • Schedule appointments with customers to review potential needs
  • Book discovery calls with prospects for Account Executive
  • Manage and maintain lead pipeline in Salesforce CRM.
  • Participate in ongoing business development trainings and meetings



  • Passion for building a career in sales
  • Strong phone and interpersonal communication skills (verbal and written)
  • Independent, focused, and organized
  • Active listener – can easily determine customer needs
  • Highly motivated with an engaging personality and strong attention to detail
  • Hands-on self-starter who can bring projects to conclusion
  • Previous Sandler methodology training is a plus


At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, Pension contribution and equity compensation.

SurveyMonkey is an equal opportunity employer.