Netflix is hiring a

Campaign Operations Manager, Series UCAN

Los Angeles, United States
It's an amazing time to join Netflix as we continue shaping the future of global entertainment, bringing new stories to millions of people worldwide and promoting our original, exclusive content at global scale. Partnering with the Creative Marketing team, Creative Marketing Production is focused on establishing an operational center-of-excellence for creative asset production, cross-functional project management, and global localization & distribution of all marketing campaigns & assets.

To support our continued efforts across our original series slate, we are looking for an experienced Campaign Operations Manager to oversee title-level campaign production, creative operations, and project management across our global asset needs. In this role, you will be a key cross-functional partner, responsible for managing the end-to-end production process of all promotional assets, supporting our marketing, publicity and cross-functional teams. This means that you are a nimble, solutions-oriented, entrepreneurial production & creative operations expert, and thrive in a fast-paced environment that requires you to bridge competing priorities amongst global, regional and local cross-functional stakeholders.

In short, you connect the dots...

The Role
As part of the Creative Marketing Production team, you will partner closely with your Creative Marketing counterparts, as well as producers in our AV, Print, Digital, and Regional production teams to manage Netflix’s campaign needs and timelines across original series titles.  You will serve as the go-to partner to all internal stakeholders, facilitating alignment between global and local internal teams dedicated to creative, localization, strategy, media, marketing, publicity and social. Responsibilities include:

-Oversee a slate of Netflix original series titles by managing campaign & asset planning and production -- including timelines, project deliverables, resources, and requests.
-Lead and manage cross-functional communications and workflows, ensuring effective exchange of campaign information and global dissemination of assets and deliverables.
-Partner with a team of operational producers responsible for managing finishing, localization, and trafficking of promotional materials. These include online and offline AV, key art and out-of-home, digital, and social creative assets.
-Oversee project management across specific campaigns to ensure that we eliminate time-sensitive bottlenecks, enable pivots as needed, and produce high-quality creative with appropriate velocity.  
-Define due dates and backout timings for asset debuts, ensuring all campaign beats are realistic and feasible
-Manage day-to-day escalations and troubleshooting of production issues.
-Oversee & manage creative production scope, budget, and resources.
-Use data to inform production best practices, eliminating inefficiencies throughout our operational pipelines

-8+ years of creative project management and creative production experience, preferably at an entertainment studio, network, or agency. 
-Expert knowledge of marketing campaign and localization workflows, deeply understanding the creative and production process for video, print/OOH and digital materials.
-Fluent in Video and Digital types and formats while understanding the fundamentals of asset management, servicing and ad trafficking.
-High competency and proven track record of project management for high profile global campaigns.
-Knowledgeable of the ever-evolving advertising landscape
-Experience managing a high volume of creative and campaign types with geographically dispersed teams.
-Strategic thought partner and strong team player.

Personality Attributes
See Who We Are and what our Culture is like.
-You are passionate and curious about all aspects of entertainment marketing.
-You are a natural-born communicator, connecting the dots when others cannot and simplifying complex issues and questions.
-You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
-You approach all challenges and obstacles with a solutions-oriented mindset
-You are an agile, goal-oriented personality, driven to succeed and always up for a challenge!