General Assembly is hiring a

Career Coach

Recently voted Fast Company’s #1 Most Innovative Company in Education and #28 Most Innovative Company in the world, General Assembly is a venture backed, post Series C, NYC-based startup in our fourth year. General Assembly transforms thinkers into creators through education and opportunities in technology, business, and design. We offer classes, workshops, long-form courses, and events in worldwide markets including New York where we are headquartered, Atlanta, Austin, London, Hong Kong, Sydney, San Francisco, Los Angeles, Boston, Chicago, Seattle, Melbourne and Washington DC..  We also partner with Fortune 500 companies to spur innovation through increased digital fluency and more effective approaches to collaboration.

Many of the students who come through the campus doors at General Assembly are taking courses to change their careers.  The Career Coach is responsible for providing a personalized goal setting and  job-seeking experience for these students, both during their course and after graduation.  This includes one-on-one coaching sessions to help students identify their strengths and industries they want to focus their job hunt on, as well as leading discussions in a classroom setting around job seeking themes that are applicable to all students and graduates. This role also requires close collaboration across several teams to ensure our programs are effectively run on campus & that student expectations are managed closely.

The Role: Career Coach in Singapore

The goal of the Career Coach is to ensure students are supported as they start to think about their next professional steps and graduates are prepared and confident in their job search.  A balance of ensuring that graduates are empowered to find jobs in a timely manner, as well as find roles that they are passionate about, is critical for this role.

Core activities include — but are not limited to — the following:

  • Coach & Counselor - Ensure all job-seeking students & graduates have a smooth transition from the classroom to job seeking and that they feel supported during this process. Reduce anxiety for students & graduates around their job search through clear communication.  Help students identify their personal goals to best impact their job search & educational experience.

  • Content Delivery - Educate students & graduates of immersive programs on skills needed to perform an effective job search. Lead both recurring one-on-one and classroom based programming.

  • Content Creation - Work with teams at GA that are responsible for curriculum to highlight updates as needed and create new student-facing resources. Be a key thought partner in the curriculum and resource creation.

  • Internal Team Connector  - Utilize and coordinate with GA community resources as needed to acquire additional educational opportunities (mock technical interviews, project feedback, etc.)

  • Risk Management - Track student progress and highlight to teammates and stakeholders when a student isn’t doing well or falling out of communication.  Also, ensure that we’re putting quality, qualified grads into our community.

Skills/qualifications | what we're looking for:

  • Familiarity with the web development and/or user experience design landscape; previous experience working in the tech or creative industry.

  • Previous recruiting or counseling/coaching experience. Account management or sales experience is a plus.

  • Dynamic speaker; engaging & comfortable both one-on-one and delivering to a large group.

  • Able to confidently give constructive, positive feedback to people of diverse professional and life backgrounds.  

  • Awareness of job market & breadth of opportunities.

  • Previous personal job hunt experience & able to be relatable.

  • Resourceful; able to pull educational resources from the community and to tailor lesson plans/meetings based on graduate needs.

  • Highly organized & data conscious.  

  • High emotional intelligence; able to empathize with others and can handle other people’s stress.

  • 3+ years professional work experience.

Nice to have (not required):

  • Experience working at a startup.