SupportYourApp is hiring a

(Casablanca) Customer Support Consultant (fluent German)

Casablanca, Morocco
Full-Time
Remote

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.

What You Will Do:

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support via calls, chats and emails;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

Requirements

  • Fluent German and English (both C2 level);
  • Analytical & Research Skills;
  • Customer-oriented and responsible attitude.

Would be a great plus:

  • Experience in customer service;
  • Experience with native speakers;
  • International exchange programs participation;
  • Experience with CRM systems.

Benefits

  • Fixed or flexible schedule;
  • Only remote work;
  • Competitive compensation;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Occasional business trips.

Who are we?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com