Chief of Staff

Chief of Staff

About Koodoo

Koodoo operates a leading digital mortgage platform and brokerage, bridging the gap between potential homeowners and their next mortgage solution. We streamline the mortgage process for first-time buyers to experienced remortgagers, facilitating seamless online applications. Our collaboration with major UK lenders enhances mortgage product visibility and customer acquisition while powering renowned comparison brands, making us integral in delivering premier mortgage experiences.

Our innovation in AI-driven mortgage solutions sets us apart, highlighted by our milestone of being the first to pass the CeMAP exam using AI. We continue to revolutionise the sector by integrating AI tools in partnership with major lenders and brokers. 

The role

The Chief of Staff role is a new position in Koodoo and will act as the right hand to senior leadership, providing strategic advice, managing critical projects, and ensuring clear communication across the organization. Working closely with the CEO and leadership team, the Chief of Staff will play a vital role in leading and shaping the company’s internal governance, ways of working, cadences and reporting. In return, you will be privy to all activities and decisions happening at the organisation. This is a unique opportunity suitable for a dynamic professional to “see it all” in a high growth start-up environment. It is expected that this role will spend time in both London and Mumbai offices in person, with frequent travel between the two.

Key Responsibilities:

Executive Support

Act as a strategic advisor to the CEO/leadership team, offering guidance, preparing materials for meetings, and ensuring effective utilisation of their time and resources. 

Project Management

Lead and oversee high-priority projects from inception to completion. Coordinate cross-functional teams, set project timelines, track progress, and ensure objectives are met within established deadlines.

Communication and Coordination

Serve as a liaison between the senior leadership team and various departments. Facilitate communication flow, disseminate information, and ensure alignment on priorities, initiatives, and goals.

Decision Support

Provide critical analysis, data-driven insights, and recommendations to support executive decision-making. Conduct research, prepare briefs, and present findings on key issues impacting the organisation.

Operational Efficiency

Identify opportunities for process improvement, operational streamlining, and resource optimization. Implement best practices to enhance organisational efficiency and effectiveness. 

Strategic Planning

Collaborate with the executive team to develop and execute strategic plans aligned with organisational goals. Provide insights, analysis, and recommendations to enhance operational effectiveness.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

You must also demonstrate your previous experience working with business data and must be proficient in Excel / Google Suites. Knowledge of SQL is considered an asset.

Being able to communicate effectively across all levels of the organisation is critical to this role.

• Minimum 4 years' experience working in highly dynamic delivery focused role
• Extremely organised and able to project manage multiple tasks simultaneously
• A passion for technology and disruption, with experience in or ambitions to build your own venture in the future
• A keen interest in Generative AI supported by a hunger to learn more
• Hands on approach to using data to make decisions – if the data is lacking or incomplete you will be comfortable finding solutions to such obstacles
• Emotional intelligence and be compassionate and supportive in nature
• Excellent stakeholder management. 
• Be able to operate at a range of levels – both in terms of big picture strategic thinking, thought leadership and getting into the data and analysis 

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.