Client and Video Services Manager

The Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Vietnam.

What you'll do:

• Manage relationships with independent labels, managers, and artists.
• Manage release processing logistics within The Orchard’s distribution system for digital music and video formats
• Provide customer service and support for distributed clients in adopting The Orchard’s proprietary client tools and technology
• Responsible for managing a roster of clients and channels in Vietnam that are partnered with the Orchard’s MCN
• Provide high level support for Video Services clients & internally (client managers, etc.) to ensure that video content related issues get resolved immediately.
• Perform channel & video audits for key clients - advising & executing on key takeaways.

Who you are:

• 2+ years working within a label, artist management or distribution system managing releases, projects or relationships
• 2+ years experience in YouTube content rights management and monetization
• Familiarity with YouTube's Content ID system, copyright policies, and best practices for rights management.
• High level of knowledge with digital retail outlets, release timelines, and marketing opportunities
• High level of awareness and passion for independent labels and artists
• Supreme organizational skills + written and verbal communication skills in Vietnamese and English, with ability to stay cool under pressure, dealing with challenging personalities

What we give you:

● You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey

● A modern office environment designed to foster productivity, creativity, and teamwork

● We invest in your professional growth & development