You're smart, anal, and you have a way with words. You believe the devil is in the details and have superhuman follow-through skills. You don’t just tell someone, “Have a nice day” -- you follow them around and make sure that every damn thing is going their way (but, you know, not literally, because that would be kinda creepy).
Bombfell is seeking a detail-oriented Client Service Associate who will serve as a soothing balm on the inflamed skin of our clients who need help. You will be a first line resource for customer service questions and investigations. The perfect candidate loves to document and improve processes, measure results, prioritize ruthlessly and just flat out get things done. Exceptional employees will have the opportunity to grow within our CS team.
You must be available for the following shifts*:
Mon-Fri: In the office for 4 of the 5 days (8 hour shifts plus a 1 hour lunch)
Sun: Work from home 8 hours any time between 8:00am -11:59 pm (You do not need to work 8 hours consecutively)
* You will need to be available for regular Mon-Fri shifts during the first month on the job (for training).
Please note: This is an hourly position with full-time hours and benefits.
Customer Service, Metrics, Operations and Writing
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