Logically is hiring a

Client Solutions Manager

Full-Time
About Logically
We are a technology company combining advanced AI with human intelligence and expertise to tackle harmful and problematic online content at scale. We want to provide everyone, from individual citizens to national governments, with the tools they need to identify and disarm damaging and misleading information.  

Since we were founded in 2017, Logically has been working to protect democratic debate and process, and provide access to trustworthy information. This has led us to create a suite of products and services to reduce and eventually eliminate the harm caused by the spread of misinformation and targeted disinformation campaigns.  

We are an award-winning international team of over 120 data scientists, Fact Checkers, engineers, analysts, developers and investigators, working with governments and organisations around the world in the fields of national security, public safety, election integrity, and public health. 

We are verified signatories of the International Fact-Checking Network, with offices in the UK, US and India. 
For more information, please visit www.logically.ai.

Roles & Responsibilities:

Oversee both professional services and SaaS (Logically Intelligence) focused client projects by managing teams of open-source intelligence (OSINT) analysts, data scientists, and/or data engineers:
Production of deliverables such as periodic and deep-dive analytical reports.
Configuration of SaaS platform based on client requirements.
Production of custom data science solutions based on client requirements.
Managing Large scale data analytics projects in govt sector.
Develop statements of work for new client projects and pilots by coordinating across functions (e.g., OSINT, Engineering, Product).Conduct business development to build and maintain relationships with new and existing clients:
Assist sale’s staff on communicating Logically’s capabilities to prospective clients via calls or written materials.
Perform demos of Logically Intelligence for prospective clients.
Conduct training on Logically Intelligence for new clients.
Regularly engage existing clients to maintain and expand relationships.
Develop new leads and relationships via personal/professional network.
Collaborate across Engineering, Product, Data Science, Marketing, Fact-Checking, and Communications teams to communicate client requirements and signals to inform product and solutions development, marketing approaches and materials, and external communications.
Contribute to the development and execution of regional and global business strategy:
Perform go-to-market exercises and plans.
Operationalize regional and global strategies through business development and client projects.
Drive adhoc internal research efforts to develop external thought leadership, analytical pieces, and materials based on market signals.

Desired Experience:
5-7 years of experience leading/managing project teams in a professional services setting, preferably with national security, defense/other government organizations , foreign affairs, international development, law enforcement, social media, NGO, or other relevant organizations.
Knowledge and awareness of open-source intelligence (OSINT), misinformation and disinformation
Proven ability to switch from thinking and executing at the strategic, operational, and tactical levels as needed.
Strong written and oral communication skills, specifically in policy and/or intelligence style writing and briefings.
Experience in business development, such as maintaining and building client relationships, producing proposals, and/or performing demos of products and service.
Experience building and executing organizational strategies.
Experience developing and using both quantitative and qualitative analytical framework and methodologies.
Experience working in multidisciplinary teams and environments (e.g. intelligence analysts, data scientists, engineers)Foreign language capabilities.
Strong attention to detail and analytical rigor.
Experience leading, coaching, and mentoring team members.
B.A. in International Relations, National Security, Foreign Affairs, Regional Studies and/or related disciplines.

Benefits include:
Competitive Salary
Performance related bonus
INR 15000 work from home allowance to improve your home working environment
Unlimited Holidays
Maternity and Paternity Leave
Ability to work from anywhere for upto 8 weeks in a year
Mental Health Aid
Learning and Development Perks
Social events – Regional and Team socials
Festival celebrations and gifts
Wedding gift allowance
New born baby gift allowance
Annual health check-up allowance
Child care allowance for new working mothers

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